As a Software Test Engineer with over 10 years of experience in both manual and automation testing, I specialize in Salesforce Automation testing using Provar and Selenium. My expertise also extends to tools like the Robot Framework, Tricentis Tosca, and AccelQ. I have a proven track record of collaborating effectively with support teams to deliver high-quality services, ensuring that customers receive accurate advice and timely solutions. My strong communication skills enable me to connect with stakeholders at all levels, and I excel at quickly researching and resolving technical issues without compromising on service or quality.