Led multiple global teams to consistently achieve research targets and deliver high-quality output, cultivating efficient synergy with sales, IT, and digital marketing departments.Conducted training for over 100 staff on multiple key areas in research, client acquisition, and quality assurance in different time zones (UK, UAE, PL, SL) while managing them with effective leadership resulting in constant achievement of targets.Collaborated closely with the board of directors to devise innovative research and lead generation models, implementing reliable process improvement methods across cross-functional sales teamsPlanned, guided, and collaborated with the in-house IT department to develop and implement a bespoke CRM system, enhancing efficiency within client acquisition teamsConducted market research, analyzed industry trends, and structured new lead generation techniques to maintain a competitive edge. Ensured effective targeting and qualification of leads through close collaboration with sales and marketing teams.Scouted, negotiated, established, and maintained B2B relationships for multiple projects, contributing to the expansion of business opportunities.Skills: Process improvement, Strategy, Effective Problem Solving, Analytical Skills, Critical Thinking, Prospecting, Team building, Empathetic Leadership, Team management, Resource management, Talent management, Lead generation, Collaboration skills, Automation

Restructured the entire lead generation department, overseeing recruitment, training, and management processes. Developed high-performance-driven strategies to scale up the team from 10+ to 100+ research staff.Conducted extensive online research, analyzed data, and utilized various tools and techniques to identify potential target audiences most likely to be interested in the company's products.Maintained regular training and collaboration with research and sales teams to optimize lead generation efforts. Implemented effective strategies to consistently exceed company expectations.Worked closely with financial advisors to ensure effective sales meetings, constantly planning innovative approaches to surpass lead target records.Some of the products I have worked on: Qualified recognized overseas pension schemes(QROPS), UK Property, Citizenship by investment (CBI) , Residency by investment (RBI), HNWI clients.

Was responsible for training and managing research staff, fostering an empathetic leadership culture to maintain efficiency.Developed innovative solutions for research issues and consistently meeting production targets.Maintained accurate and up-to-date records of leads, ensuring effective targeting and qualification. Provided weekly reports and analysis. Managed a team of QA agents to ensure the quality of production.Co-contributed to daily operational tasks at the SL branch, collaborating closely with HR and department heads to ensure smooth functioningSuccessfully managed retrenchment/downsizing processes in response to restructures/redundancies,