Nirmal Kumar

Nirmal Kumar Email and Phone Number

Business Leader | Customer Success | Service Delivery | Mentor | Entrepreneur | Motivational Speaker @ Opexprime Business Solutions
india
Nirmal Kumar's Location
Chennai, Tamil Nadu, India, India
Nirmal Kumar's Contact Details

Nirmal Kumar personal email

About Nirmal Kumar

Gifted with strong leadership experience and 20 years of operational expertise in service delivery, including start-up & transitions, Nirmal has a consistent record of delivering extraordinary results in growth, revenue, operational performance, and profitability.A visionary, with expertise in service Life-cycle Approach in operations function entailing new Business transitions / migration and spearheading Service design & Operations with Continual Service Improvement.Specialties:Effective and accountable in High Profile Executive Roles – Overcome complex business challenges and make high-stakes decisions using experience backed judgment, strong work ethics and irreproachable integrity. Respected as a proponent of empowerment and accountability.Corporate Strategy and Development Specialist – Characterized as a visionary, Strategist and tactician. Consistent record of delivering extraordinary results in growth, revenue, operational performance, and profitability. Strong Operational expertise in service delivery including start-up, transition and turn-around operations.Consistently deliver mission-critical results – driven by a visceral “hard-wired” need to strategize, to innovate, and to disprove the words “It can’t be done!” Gifted with the Vision, Determination and skills needed for the high level revenue building strategies and tactics.Strong orientation in operations and finance - Participate in high-level operational initiatives, including infrastructure design, process re-engineering, turnaround management and reorganization. As an innovative investor use instincts, insight, judgment, and timing to succeed no matter how tough the deal.Respect and leverage human capital - motivate, mentor and lead talented professionals. Live the culture and lead by example. Direct cross-functional teams using interactive and motivational leadership that spurs people to willingly give 110% effort and loyalty.

Nirmal Kumar's Current Company Details
Opexprime Business Solutions

Opexprime Business Solutions

View
Business Leader | Customer Success | Service Delivery | Mentor | Entrepreneur | Motivational Speaker
india
Website:
opexprime.com
Employees:
2
Nirmal Kumar Work Experience Details
  • Opexprime Business Solutions
    Director
    Opexprime Business Solutions Apr 2014 - Present
    Chennai Area, India
    Responsible for working closely with the firm’s partners and providing advice, recommendations and information to enable the firm to grow whilst maintaining its regulatory responsibilities.From our headquarters in India, Opexprime has emerged as a leading provider of innovative and effective business solutions. Forming from the aspirations of a group of industry enthusiasts to create business advantages for growing companies, Opexprime builds a close relationship with each client in order to provide the best consulting and strategic support possible. Our business partners have enjoyed great success, and we have intentions of expanding our business in the near future with the objective of helping even more clients reach their highest potential.
  • Spectromax Technology Solutions
    Partner & Ceo
    Spectromax Technology Solutions Feb 2013 - Jan 2014
    Chennai Area, India
    Leading the entire sales and business development effort while simultaneously creating structures, processes and trained people to provide services to offshore clients efficiently and effectively.
  • Sitel
    Senior Manager - Service Delivery
    Sitel Nov 2010 - Apr 2011
    Chennai Area, India
    Accountable for Overall Service delivery, Developing Service Design & Strategy with P&L responsibility for a service desk Process consisting of 500+ FTE.
  • Sutherland Global Services
    Business Director - Service Delivery
    Sutherland Global Services Sep 2007 - Nov 2010
    Chennai Area, India
    Spearheading overall service management and Performance management for Technical support Business for Dell’s Consumer Segments (US and Canada).
  • Dell International Services
    Technical Support Specialist Manager
    Dell International Services Nov 2002 - Oct 2007
    Gurgaon, India
    Steering initiatives for handling outstanding business partnership at all times to achieve business goals and deftly point out process deficiencies to peers, process owners, provide inputs and work towards changing processes that impacts customer experience negatively.
  • Adda'S Events
    Event Manager
    Adda'S Events Dec 2000 - Oct 2002
    Coimbatore Area, India
    Organizing Conferences & conventions, Awards ceremony, Game & theme shows, Brand Launches, School/College/Institution Contact Programs and Mystery Customer Program.
  • Sansu Automotives Ltd
    Production Supervisor
    Sansu Automotives Ltd Dec 1999 - Nov 2000
    Bengaluru Area, India
    Oversee the Production Dept. scheduling, production control, inventory control and output .Initiate, recommend, investigate, trouble-shoot and provide solutions and actions to prevent the occurrence of any non conformities relating to the products, process and quality system.

Nirmal Kumar Skills

Team Management Service Delivery Management Transition Management Vendor Management Performance Management Leadership Outsourcing Bpo Business Analysis Operations Management Program Management Strategy Customer Experience Process Improvement Operational Excellence Project Management Business Development Training Strategic Planning Call Centers Sla Itil Service Management Process Excellence Business Process Outsourcing It Service Management

Nirmal Kumar Education Details

  • Iiist
    Iiist
    Computer Applications
  • Bharathiar University
    Mechanical Engineering
  • St.Pauls Matric.Hr.Sec.School
    St.Pauls Matric.Hr.Sec.School
    General Studies
  • Shri Nehru Vidyalaya
    Shri Nehru Vidyalaya

Frequently Asked Questions about Nirmal Kumar

What company does Nirmal Kumar work for?

Nirmal Kumar works for Opexprime Business Solutions

What is Nirmal Kumar's role at the current company?

Nirmal Kumar's current role is Business Leader | Customer Success | Service Delivery | Mentor | Entrepreneur | Motivational Speaker.

What is Nirmal Kumar's email address?

Nirmal Kumar's email address is ni****@****ail.com

What schools did Nirmal Kumar attend?

Nirmal Kumar attended Iiist, Bharathiar University, St.pauls Matric.hr.sec.school, Shri Nehru Vidyalaya.

What are some of Nirmal Kumar's interests?

Nirmal Kumar has interest in Research, It Hardware And Networking, Analytics Sector, Kpo.

What skills is Nirmal Kumar known for?

Nirmal Kumar has skills like Team Management, Service Delivery, Management, Transition Management, Vendor Management, Performance Management, Leadership, Outsourcing, Bpo, Business Analysis, Operations Management, Program Management.

Not the Nirmal Kumar you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.