Acqueon is an innovative provider of conversational engagement SaaS powering over 5 billion customer interactions annually. We help customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email.➥ Worked with the Chief Executive to drive company operating cadence (Planning, OKRs, Board Meetings)➥ Built rapport with the leadership team and functional stakeholders driving alignment during a phase of hyper-growth➥ Responsible for Financial Modeling of Annual Operating Plans and aiding discussions and reviews with various stakeholders➥ Setup the Sales Operations function and systems - aiding implementation and adoption of Salesforce CRM as the source of truth of all pipeline data. Built out reports and dashboard capturing all key Pipeline management, measurement, and hygiene checks within the CRM itself.➥ Senior Leadership hiring - directly worked with the CEO for planning key roles, evaluate candidate pipeline, and manage the recruitment process including offer negotiation➥ Organizational structure design - closely worked with executive leadership in aligning org. structure with scaling of the business

Sterling is a BFSI focused technology solution provider. CAMS, India's largest Mutual Fund Registrar and Transfer agency (R&TA), deploys Sterling’s product stack to perform record keeping and process transactions of 15 major Asset Management companies accounting for ~65% of the $335 Billion Asset under Management (AuM) of Indian Asset Management space.➥ Directly reporting to the CEO and working with the global leadership team on the design and deployment of short-term & long-term strategic business objectives➥ Defining solutions & strategies for business growth (new market entry/ new product or segment launch/ ramp-up of new projects/ productivity improvement)➥ Setting up Project Management Office (PMO) team responsible for end-to-end Program Management of key strategic initiatives and projects➥ Managing Business Finance function covering budgeting, tracking actual against budget, project profitability, and financial management➥ Partnering with different functions within the organization for the deployment of initiatives and projects➥ Participated in Board meetings along with CEO presenting organization performance to shareholders and investors (Board included representatives from major global PE Warburg Pincus)

Worked across Banking, NBFC, and US Healthcare Revenue Cycle Management (RCM) domains, delivering diverse solutions as a Management Consultant with the Strategy and Operations Advisory practice at KPMG. ➥ Devise and standardize operating procedures related to their Retail Liability, Forex products, and Customer Services operations of one of the Top 5 Indian private sector banks➥ Re-engineer the Mortgage Lending process of a fast-growing PE-backed NBFC (Non-Banking Financial Company) focused on financing micro-enterprises➥ Advised and implemented Strategic Cost reduction initiatives for the largest US Healthcare KPO

➥ Member of Forex Back Office attached to the Dealing Department responsible for Deal verification, settlement, and reconciliation for both merchant and trade transactions➥ Handled Foreign inward remittance operations of the bank from Banks and Exchange Houses abroad (total of 37 correspondents under the various genres of remittance primarily from GCC countries and Singapore)➥ Fortnightly reporting of R-Returns to the Reserve Bank of India (RBI) citing all relevant details pertaining to foreign fund flows through the bank. Involved coordination with more than 40 B-category branches of the Bank for transaction details and then consolidating the figures for final reporting.