• Daily interaction with customers to deal with queries on products• Constant replenishment of stock, including 150+ unique items, to meet customer needs• Knowledge of 20+ isle locations and 100s of items and their location amongst shop floor• Ability to use Zebra TC70 which is a handheld computer to communicate and access information on stock in real time

• Acquiring customers using direct marketing generating major clients, such as British Telecom & MoneyExpert, on average £5000/per week in revenue • Teaching and training new starters and colleagues in the company sales techniques to improve their performance in gaining new customers for clients • Running morning and evening workshops to improve sales performance that would be reviewed the following day • Carrying out weekly interviews and give recommendations to managers for potential new starters for the company • Organising 2-5 weekly networking calls with senior stakeholders in the industry to build rapport and gain further insight in key areas that benefit performance, which increased revenue for clients by 40% • Travelling to numerous cities in UK and adapting to different environments to gain customers for the client

• Elected to NHSF AHS as an advisory member• Advised a committee of 18 and a small PR team of 3 on how to organise and create PR strategies to promote weekly events• Participated in weekly meetings to understand committee progress on upcoming events

• One of the three elected PR coordinators for the largest NHSF affiliated Hindu Society in Europe• Learned how to use Adobe Photoshop & Premiere Pro – allowed me to create posters, leaflets and videos to promote weekly events and flagship charity events • Leading and organising a team to create, schedule and upload daily content across different social media platforms garnering hundreds/thousands of views and strong post engagements as well• Worked with a team of 25 to organise and run charity events – for example Ujala 2018 & Namaste Diya 2019, selling 100+ and 400+ tickets respectively and raising >£1000 for our chosen charities, WaterAid and Food for All• Running social media accounts such as Snapchat, Instagram & Facebook - maintaining and updating information through the social media websites that have an outreach of 1000+ with weekly content• Planning, developing and implementing PR strategies for daily posts• Participated in weekly meetings to understand committee progress on upcoming events • Liaising with and answering enquiries from media, individuals and other organisations

• Worked individually and in a team across 5 sections to maximize sales whilst communicating with customers and colleagues, contributing £50+ in sales daily• Championing the reduction of food waste by reducing prices and pushing for sales across shop floor to minimise food waste• Being knowledgeable about the products and services in my store and helping customers by giving great natural service• Manually condensed stock and handling products with care to maintain product quality• Handled customer enquiries, comments and complaints and achieving them to the best of my ability – achieve customer satisfaction• Replenishing hot food containers and self-serve stations so all products are offered to customers• Regularly cleansing of the eating and serving areas ensuring these areas are hygienic as well as clean and tidy for customers• Trusted on all areas of the department• Flexible in working hours needed for the company

• Operated tills & handled financial transactions – cash, debit and credit cards• Developed good communication skills – talking to team members as well as customers• Occasionally helping out on shop floor to replenish stock