Technical Support Specialist
CurrentFrom DXC Technology Dedicated IT concern for MetLife NepalResponsibilities:• For Incident Management, Ticketing, IT inventory, Upload KB, had to use ServiceNowmanagement system.• Provide IT support to both VVIP and end users for their Desktop, Laptop, Scanners, Printers,Modem and IT accessories.• Windows image and necessary software installation and communication with global team forvarious windows patch upload• Manage and update IT inventory and vendor… Show more From DXC Technology Dedicated IT concern for MetLife NepalResponsibilities:• For Incident Management, Ticketing, IT inventory, Upload KB, had to use ServiceNowmanagement system.• Provide IT support to both VVIP and end users for their Desktop, Laptop, Scanners, Printers,Modem and IT accessories.• Windows image and necessary software installation and communication with global team forvarious windows patch upload• Manage and update IT inventory and vendor management.• Identifying and monitoring recurring requirements for all computer/laptop usersand implementing desired solutions for them. Show less