Nirnay Singh Email & Phone Number

Bengaluru, KA, IN

Bangalore Urban, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

• Digital learning solutions empower teachers to create, maintain, and assess personalized adaptive learning spaces.
• Creating a robust website Managing Bugs reported by the customer and interacting with the development teams to resolve the same.
• Analyze Customer inputs and feedbacks to create features and implement as a part of the product.
• Help build repo and expansion throughout the world providing world-class customer service.
• Help is saving revenues and maximize returns analyzing factors impacting the same.
• IM, Calls and Tickets monitoring to understand demand and functions.

Bangalore

• Worked in the automated process structure of Email team.
• Worked for the Credit /debit team.
• Managed the process flow for different metrics causing business impact
• Finding the different constraints of Customer satisfaction.
• Worked in with the tech team to create a robust environment for the ticket handling on zendesk.
• Worked with the critical cases tagged under the safety responses.

Bengaluru Area, India

Assessing and analyzing business structure and recommending suggestions for improvement.Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase. Support the Sales.

Be, Computer Science

Achieved my engineering degree along with a project on the Virtualization concept

12Th, 10Th

10Th, Pcm