Responsibilities include: Supervision project in soft services department with more than 50 buildings (Academic, Office laboratories, sport, hostels etc.)And 300 plus staffing and coordinating with various contractors.  Liaise between University, Sub contractors and different department to make sure that the contract is being followed and delivered highest standard of soft services (Cleaning/Housekeeping, Façade cleaning and Pest control etc.)  Amend/review reports (LWI… Show more Responsibilities include: Supervision project in soft services department with more than 50 buildings (Academic, Office laboratories, sport, hostels etc.)And 300 plus staffing and coordinating with various contractors.  Liaise between University, Sub contractors and different department to make sure that the contract is being followed and delivered highest standard of soft services (Cleaning/Housekeeping, Façade cleaning and Pest control etc.)  Amend/review reports (LWI, cleaning procedures, risk assessments etc.) Monitor the work of Sub contractor, guiding them for cleaning method and make sure that they follow the contract accordingly. Monitor the pest control team. Make sure that they are working as per the stipulated schedule and preparing reports accordingly.  To monitor the window cleaning team and guiding them in their activities like making reports, making schedule etc. Update report like CPMR (Cleaning performances monitoring report), daily update, customer engagement etc. every day.  Liaise with service desk and make sure that the entire customer requests are fulfilled and KPI are met on time. Liaise with different departments like waste management, Estate, Security to work effectively. Take care of the property hence responsible for all kind of reporting to different departments. Responsible for other administrative job like making different reports, schedules etc. Corrective and preventive action for customer/contractors/other department complaints and commendations"  Responsible to ensure that work are done in safe manner and to report to HSE if any unsafe act/condition noticed. Plan and achieve the department objective. Obey the company/department policy and procedures. Show less

Responsibilities include:Contracts ManagementPlanning and organization of OperationsManaging the Cleaning services portfolio (planning, organizing, auditing, reporting, Training, review & improve) such As,• All kind of Cleaning Services • Marble/granite and all kind of stone tile crystallizing /polishing • Office Boys/Girls/security etc,,• Landscaping monitor• Machinery (Cleaning/polishing/scrubbing etc...)• Cleaning & Hygiene… Show more Responsibilities include:Contracts ManagementPlanning and organization of OperationsManaging the Cleaning services portfolio (planning, organizing, auditing, reporting, Training, review & improve) such As,• All kind of Cleaning Services • Marble/granite and all kind of stone tile crystallizing /polishing • Office Boys/Girls/security etc,,• Landscaping monitor• Machinery (Cleaning/polishing/scrubbing etc...)• Cleaning & Hygiene consumables• Special arrangement’s/assignments related to requirements for Senior Management(CEO, VP’s etc)Project Development &Monitoring, Financial Excellence, Customer excellence (Internal/externalCustomer engagement and relationship management)Mobilization of ContractsClient Relationship managementPeople excellence staffs (learning and growth)Process excellence (operational efficiency and risk management etc...) Show less

>Provide direct line management to the housekeeping/Cleaning, Reception, concierge, security, pest control teams. >Provide the leadership to the Facility Management team on a client site. >oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.>Ensure client satisfaction with client Facility/Property Management by providing a seamless interface into the organization. >Demonstrate leadership, responsiveness… Show more >Provide direct line management to the housekeeping/Cleaning, Reception, concierge, security, pest control teams. >Provide the leadership to the Facility Management team on a client site. >oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.>Ensure client satisfaction with client Facility/Property Management by providing a seamless interface into the organization. >Demonstrate leadership, responsiveness and creativity. >Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with BDM and ensure implementation and compliance of the processes. >Oversee the development and management of the capital and expense budget. >Support the Client in the implementation of short and long-term projects for the client project. >Develop and implement the annual management plan; accomplish key performance indicators as identified by client. >Oversee compilation and deliver the appropriate weekly/monthly/annual reporting for the client. >Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and motivation.>Assume the responsibilities of other senior staff & Facility manager when latter is absent.>Preparing consumable equipments and machineries expenditures for new projects>Preparing and handing-out staff training >mobilization plan for new projects >Participating in emergency and first aid activities.>Purchasing necessary for the department and maintaining budget. >Report near misses, incidents and initiate/incident investigations.>Participate in HSE training and cross functional meeting as required.>Preparing and maintaining staff records and files. >Organizing with shift manager staff replacements and swapping for operational requirements.>Perform any other duties related to managerial or other duties as required by higher management. Show less

>Report to the Facilities Manager on all operational and administrative need of the all level staffs in each area of responsibilities.>Responsible to see that site supervisors and staff understood and adhere to site policies and procedures.>Plan and execute site visit schedules on a regular basis & inspect the assigned areas. >Provide feedback to the staff on the issue raised by them and by management, Occupants or client.>Ensure adequate staff coverage for the… Show more >Report to the Facilities Manager on all operational and administrative need of the all level staffs in each area of responsibilities.>Responsible to see that site supervisors and staff understood and adhere to site policies and procedures.>Plan and execute site visit schedules on a regular basis & inspect the assigned areas. >Provide feedback to the staff on the issue raised by them and by management, Occupants or client.>Ensure adequate staff coverage for the allocated Area allowing for work requirements, priorities, sick leave, vacation, fiscal resources and labor standards according to contract staffing and scheduling policies.>Ensure that the staffs are adhering to proper dress codes; understand the scope of work, documents recorded correctly and that the mechanical equipment is operated and maintained safely.>responsibility to carry-on entire assign area custodial staff evaluation>Supervise the physical security of sites, systems, fire safety maintenance of grounds and to take the necessary action to rectify the deficiencies.>Assist for the selection, orientation, discipline, promotion, demotion and discharged of designated custodial staff according to department and company policies.>Preparing consumable equipments and machineries expenditures for new projects>Preparing weekly, monthly cleaning reports.>Handling client’s complaints.>Preparing consumables and materials requisition for the sites.>Arranging machine repairs and services on receiving breakdown reports from site supervisors.>Handling incident reports.>Preparing and handing-out staff training >Participating in emergency and first aid activities.>Report near misses, incidents and initiate/participate in incident investigations.>Participate in HSE training and cross functional meeting as required.>Make sure all staffs are participates in fire evacuation training and drills.>Organizing with shift manager staff replacements and swapping for operational requirements. Show less

>Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.>Supervise and inspect guest rooms and corridors.>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities & equipment.>Carries… Show more >Supervise and coordinate all team members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.>Supervise and inspect guest rooms and corridors.>Supervise deep cleaning and special task schedules, ensuring all rooms and floor areas are cleaned as per resort standards.>Supervise and reports to the HK Manager regarding the upkeep of furnishings, facilities & equipment.>Carries out good communication with team members ensuring performance are effectively managed.>Attends and supervises that team attends to duty in proper uniform, on time and well groomed.>Attends daily briefing with HK Manager ensuring a complete understanding of tasks for self and team members.>Identifies and ensures highest standard of cleanliness and maintenance of guest rooms and corridors.>Supervises usage of guest room supplies and amenities are at a realistic cost.>Supervises that Housekeeping procedures are kept updated and in accordance with health and safety policies for personnel and guests.>fully trained on all HK tasks and procedures being able to assist utility porters and guest room valets with any requirements.>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.>Ensures all guest requirements are adhered to as per resort standards.>Supervises the cleanliness of back landings and all storage on the guest floor.>Monitors and maintains the inventory of supplies in the closet on guest floors.>Supervises training needs within the department and carries out on the job training when required.>fully trained on resort emergency procedures and first aid as per resort standards.>Communicates and reports correctly all issues, incidents or malfunctions as per resort standards.>Flexible in working hours and scheduling as per resort requirements.>Carries out any other job related duties as requested by the management. Show less

> Responsible for clear and effective communication between housekeeping and other departments.>Fill in for staff where necessary.> Order supplies as assigned by the Housekeeping Manager.>Report all work orders to engineering/maintenance any and all problems needing repairs.> Focus on Special Emphasis on Priority and VIP guests.>Create a courteous friendly, professional, work environment through open line of communication.>Ensure compliance with… Show more > Responsible for clear and effective communication between housekeeping and other departments.>Fill in for staff where necessary.> Order supplies as assigned by the Housekeeping Manager.>Report all work orders to engineering/maintenance any and all problems needing repairs.> Focus on Special Emphasis on Priority and VIP guests.>Create a courteous friendly, professional, work environment through open line of communication.>Ensure compliance with safety and sanitation standard.>Inspect and maintain hotel rooms daily.>Assist Housekeeping Manager in maintaining a monthly linen inventory (must be completed on 30th to the 1st of every month). Supply inventory should be done once a week (order as needed).>Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel.>Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.>Other duties as required>Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control>Utilizing the proper equipment and supplies for the efficient and economical operation of the hotel>Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue.>Supervise, train, support, and monitor room attendants, turndown attendants, and housemen>Ensure that housekeeping services are completed in a first-class manner.>Provide guests with professional, efficient, prompt and courteous service>Assign daily tasks to the housekeeping staff.>Inspect and ensures all rooms have been assigned and serviced each day –Coaches employees as required.>Assist the Housekeeping Manager managing the staff, company goals and objectives. Show less