3 years as a SAM analyst, I ensure software license balancing and manage effective licence positions for top publishers like - Microsoft, Adobe, Oracle, Smartsheet, Jetbrains, Dell etc. And Publish the products in the environment and optimising the costs. I leverage tools like - Apptrack, Ariba, Caupa, Cass for procurement and possess expertise in Flexera, SNOW, SCCM and Servicenow.And experience in IT technical support and global service Desk. Adept at service now and virtuall desktop infrastructure good experience in software asset management. Good track record of global customer IT supports and satisfaction . Team player and enthusiastic go getter . outgoing individual with a pleasant personality.