•A result oriented professional with experience in Banking sector encompassing Strategic Planning, Client Servicing, and Statutory Compliance & Team Management.• Proficient in steering bottom line profitability by ensuring optimal utilisation of available resources.• Adept at analyzing market trends to provide critical inputs for formulating selling and marketing strategies.• Supervising customer service operations for rendering & achieving quality services.• Instrumental in handling the sales of various financial products (Cross Sell) such as Life Insurance, General Insurance, Mutual Funds, Credit ,Travel & Gift Cards etc.• Leading & Monitoring the performance of team members to ensure efficiency in sales operations & meeting of targets.• Excellent relationship management skills with experience in statutory compliances and smooth business operations.