Nirudaka Netthasinghe Email & Phone Number

Experience:16+ Years of experience in EUC, Application Support & IT InfrastructureSkill Grid:Hardware / Devices Desktops | Notebooks/Laptops | Servers | Printers/MFD’s | Cisco VoIP Phones | Smart Phones | Routers | Switches | Windows Surface Pro | Samsung Devices | Apple Devices | Windows based Devices | WiFi Access Points | MDMSOFTWARE TravelBox | Galileo | i.Patient Manager (iPM) | Symphony | HMS / Harrison by Mastercare | Patient Floor Manage (PFM) | Oracle 10g | My SQL | InteleViewer (Intelerad) | Postgre SQL | Apache Web Servers | Active Directory | Software Management Server (SMS) | SCCM | Objective and Objective Navigator 7.1 | Citrix | Windows Remote Desktop Client | Citrix Director | Bomgar | Windows Remote Connection Manager | Team Viewer | Microsoft Lync 2010 & 2013| Internet Explorer 8, 9 & 11 | VoIP | DOS | Office 365 | MS Office 2007-2016 | Android OS | Apple IOS | McAfee Endpoint Encryption |Managed Desktop Environment | Awareness of VB 6.0, VB .NET, VB Script, Java 2, Java Script, C v.3/C++ | Lotus NotesLogging Systems Service Desk Plus | Jira | vFire | Infra | Marval | I-Forms | HP Service Manager | ServiceNOWOperating Systems Windows 98 / 2000 / Vista / XP / 7 / 8 & 8.1 / 10 | Microsoft SQL Server 2008 & 2012 | Windows Server 2003 R2, 2008 R2, 2012 & 2016SKILL SUMMARY• Knowledge of Healthcare Software’s such as iPM, Symphony, HMS, Patient Flow Manager, Allscript’s EPAS, Oacis, HealthTrack, Carestream (Vue Motion), Cerner EMR, InteleViewer and HL7 interfaces.• Knowledge and experience with GDS systems, TravelBox Application with Airline Reservation Systems.• Exposure to System Centre Configuration Manager (SCCM).• Support/Maintain ED Application and implement workflow changes in the application.• Healthcare Application System Admin and Knowledge of Hospital Workflow. • Knowledge of ticketing tools such as Service Desk Plus, Jira, vFire, Infra, Marval, I-Forms & ServiceNOW• Practical experience in LAN network design, deployment, security and administration.• Extensive skills in troubleshooting & administration Windows Infrastructure, VMware and Cisco environment.• In-depth knowledge of TCP/IP, and common WAN/LAN technology.• Proven diagnostic abilities with attention to detail and ability to work effectively in a fast-paced environment.• Strong technical writing background, interpersonal and project management skills.• Knowledge of ITIL incident, problem & change management.

Listed skills include Active Directory, Windows Server, Troubleshooting, Sharepoint, and 38 others.