Niranjana Devi Email & Phone Number

Perth Amboy, New Jersey, Us

In this capacity, I focus on driving innovation, operational excellence, and strategic alignment across all projects and services to ensure industry-leading outcomes. My key responsibilities are:Project/ Program Leadership: Oversee a portfolio of projects, applying his insight and experience to push for transformative, high-impact solutions that meet stringent quality, time, and cost objectives.Strategic Client and Stakeholder Relations: Act as a thought leader and trusted partner for clients, bringing deep industry knowledge and a forward-thinking approach to enhance partnerships and align on long-term goals.Empowering Teams: Foster a culture of growth and purpose, guiding project managers and teams through mentorship, empowering them to innovate and excel in their roles, and ensuring each team member aligns with the larger mission.Future-Focused Strategy and Alignment: Drive strategic initiatives that align with broader organizational goals and global needs, leveraging data-driven decision-making to adapt to changing market demands and customer expectations.Proactive Issue Resolution and Innovation: Approach critical challenges with a solutions-focused mindset, implementing proactive risk management, and fostering a culture where issues are addressed swiftly and collaboratively. Use innovative thinking to turn potential setbacks into opportunities for improvement.

Perth Amboy, New Jersey, Us

Leading and overseeing the entire operations of the organization, I ensure they are aligned with growth objectives while maintaining business as usual (BAU) functions. Within a challenging two-week timeframe during the lockdown, I successfully developed a comprehensive strategy and rollout plan for remote working infrastructure, processes, and guidelines. This initiative, executed with exceptional speed and precision, ensured full compliance with organizational and customer-defined security and privacy standards, delivering substantial benefits to our workforce of 2000 employees.Taking on the role of ensuring the organization's security posture, I guarantee alignment with customer security requirements, consistently achieving scores of over 3.5/5 in all external and customer-driven audits. Prepared business units for the seamless onboarding of new customers from various regions and regulatory landscapes, overseeing successful third-party risk assessments such as CyberGRX assessments. Held sole accountability for ensuring GDPR compliance both within the organization and across all delivery aspects for customer engagements.Established and efficiently managed the organization's Data Privacy Office, implementing data privacy frameworks compliant with ISO27701 PIMS standards.Moreover, I play a pivotal role in contract review and approval, providing expertise on delivery management, information security, and privacy-related matters. This comprehensive approach ensures that all aspects of our operations are conducted with the highest standards of integrity and compliance.

Perth Amboy, New Jersey, Us

I led a business unit serving clients in the UK, Europe, India, and the Middle East, overseeing upselling and cross-selling efforts while maintaining exceptional customer relationships and managing projects with budgets ranging from 20 to 30 million dollars. Additionally, I managed a team of 800+ employees, providing leadership, mentoring, and development opportunities to drive performance and engagement.I've planned, hired, trained, deployed, and delivered teams/sites from scratch and managed large integration programs as part of 4G launches in the UK and India, coordinating global teams of 200+ members and meeting aggressive delivery SLAs.Effectively overseeing managed services for over 50 systems, I consistently met rigorous SLAs, reducing service tickets by 30% and achieving annual contract renewals with cost reductions of 5-7%. Guided teams in delivering Order Manager solutions tailored for telecom customers, driving Digital Transformation.Initiating the establishment of new teams and structures globally, including the setup of the SOA launchpad team in France, I executed successful customer transformation programs. Leading RFP WIN teams, I secured deals worth 20 million dollars each, contributing to over 80 million dollars in revenue over 6-8 years.Implemented efficiency and productivity initiatives, resulting in a 15% increase in profitability. Directed overall business unit operations, including strategic planning, budgeting, and performance monitoring. Developed and executed sales and marketing strategies, achieving a 20% sales growth within a year.Collaborating cross-functionally, I drove innovation, customer satisfaction, and market share growth in a competitive industry landscape. Notably, I delivered into prominent companies including Orange/EE/BT UK, Telefonica UK, TGT Spain, Schneider Electric France, Bharti Airtel India, and SBI CC India

Perth Amboy, New Jersey, Us

In this capacity, I oversaw both technical delivery and sales initiatives in Southeast Asia. Moreover, I assumed the role of lead architect for a significant technical migration endeavor with the National Healthcare Group (NHG) in Singapore. During this project, I worked closely with IBM Singapore to seamlessly transition six core NHG applications to the Websphere 5.0 platform. As the lead architect, my duties encompassed:Project Planning: Developing a comprehensive project plan delineating the migration strategy, timelines, resource allocation, and milestones.Technical Architecture: Crafting the technical architecture for the migration, ensuring compatibility and optimal performance of the applications on the Websphere 5.0 platform.Coordination: Collaborating with cross-functional teams from NHG, IBM Singapore, and other stakeholders to facilitate the smooth execution of the migration.Risk Management: Identifying potential migration-related risks and challenges and devising strategies to mitigate them.Testing and Quality Assurance: Implementing rigorous testing protocols to validate the functionality, performance, and security of the migrated applications. Ensuring adherence to quality standards and resolving any issues encountered during testing.Project Documentation: Thoroughly documenting the entire migration process, including technical specifications, configuration details, and any customizations undertaken. Generating comprehensive documentation for future reference and troubleshooting purposes.Throughout the project, I effectively managed technical delivery and collaborated closely with IBM Singapore to ensure the successful migration of NHG's core applications to the Websphere 5.0 platform.

Perth Amboy, New Jersey, Us

I performed the role of a technical lead and Java Architect for a significant technical migration project at Atradius. This project involved migrating the client's core framework from CICS to Java. My responsibilities included:1. Technical Leadership: As the technical lead, I provided guidance and leadership to the development team throughout the migration project. I utilized my expertise in Java and system architecture to ensure a successful transition from the CICS platform to a Java-based framework.2. Core Framework Development: I played a pivotal role in designing and developing the core framework for the migration project. This involved creating the necessary components, modules, and interfaces to support the new Java-based system. By leveraging best practices and industry standards, I ensured a robust and scalable framework.3. On-Site Support: To facilitate a smooth transition, I provided on-site support to the user teams in Cardiff. This involved assisting them with the adoption of the new system, addressing any queries or concerns, and conducting training sessions to ensure a seamless transition from the legacy CICS system to the new Java-based framework.4. Seamless System Transition: Through effective collaboration with the user teams and meticulous planning, I ensured a seamless transition from the CICS platform to the Java-based framework. This involved coordinating with various stakeholders, managing dependencies, conducting thorough testing, and addressing any issues that arose during the transition process.By assuming the role of technical lead and Java Architect for the CICS to Java migration project at Atradius, I successfully developed the core framework and worked closely with the user teams in Cardiff, UK, to ensure a seamless transition to the new system.

Mba, Management Information Systems, General

Master Of Business Administration - Mba, Management Information Systems, General