- Implementing business development and sales strategies to boost revenue and foster client relationships.- Actively engaging with potential clients, conducting product demonstrations, and ensuring seamless onboarding.- Collaborating with cross-functional teams to refine client engagement processes and optimize service offerings.

- Served as an accounts receivable professional, managing customer accounts and driving efficient credit control processes.- Responsible for accounts receivable management, weekly billing, and maintaining updated records for accurate financial documentation.- Oversaw cash payment postings, ensuring correct invoice closure and account reconciliation.- Coordinated with clients on overdue accounts, conducting follow-up calls and addressing delays in payments.- Consolidated data from team inputs, verifying accuracy before implementing supply holds for delinquent accounts.- Managed customer queries related to weekly invoice summaries and guided customers in making payments via Key IVR.- Organized and processed online and card payments, ensuring timely and accurate payment postings.- Handled credit control email management, responding to inquiries and resolving issues in a timely manner.