Nirupama Shree Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Detail-oriented and results-driven Salesforce Business Analyst with 5.5 years of experience in analysing business processes and requirements, implementing Salesforce solutions, and optimising. Project Management Tools: Jira, DevOps, Monday.com and Microsoft Task Business Analysis: Managing all client interactions (conducting pre-discovery, discovery, requirement gathering sessions, demos, and walkthroughs), requirement analysis, user story creation, and grooming, document preparation (proposal document, the scope of work, BRD, L1-L4 process flows), story effort estimations, backlog refinement, test case reviews, user acceptance testing. Quality Assurance: Test planning, test estimations, test-case designing and execution, defect logging, functional testing, regression testing, smoke testing, integration testing, database testing, and performance testing.

Noida, Uttar Pradesh, India

Conducting requirements gathering sessions with stakeholders and translating into technical requirements.Collaborating with analysts to provide exceptional customer support to the internal stakeholders.Managing communication enhancements, new developments, releases, support, and training to business stakeholders and customers.Understanding business need and designing map for further development; managing individual projects, designing questionnaire, collecting data (secondary), defining pivot table (data analysis, finding the conclusion of the whole study using these tables), writing reports using charts and tables.Supervising client interaction for requirement gathering, finalizing functional specifications, generating and compiling reports based on findings.Translated and simplified requirements to Use Cases, User Stories, Process flows and Swim lanesSuggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence.Effectuating pre-planned strategies for accomplishment of performance milestones understanding & coordinating for client’s needs/enhancements and customizing the product accordingly.Developing user stories, gathering requirements, and delivering to the customers within TAT.Directing Release Planning, Sprint Planning and Backlog Grooming.Implementing salesforce projects, supporting complex implementations for Sales Cloud & CPQ.Having working experience on Agile Project and knowledge of SCRUM, Sprint & Iteration.Facilitated Release Planning, Sprint Planning and Backlog Grooming in JIRA.Working with test manager to define test cases; identifying problem areas and providing recommendations for future enhancements.Validating and assessing solution design throughout the project with customers and prospects.

Noida, Uttar Pradesh, India

Managed requirements at the project level can help fulfill business needs; closed the deal and generated revenue for the company.Developed wireframes/ mockups using VISIO to capture the user journey and relevant details for the solution for the clients using professional tools.Planned and managed budgets for the projects; identified the objective and milestones at a sufficient level of ambiguity, with the potentially available resources.Drove the design or review of test cases, process change requests, and managed a project’s scope, acceptance, installation, and deployment.Performed ticket analysis, triaging of issues and following-up with relevant clients to make a faster resolution.Identified the expectations of prospective clients, by obtaining relevant in-depth information on future projects, bids / Request for Quotation (RFQs) and designed commercial proposals specific to the client.Pipelined sales based on market research, network management, and client references; planned and prepared approaches, pitches, and proposals; participated in pricing and work order negotiations.Initiated and managed strategic partners program leveraging channel sales including, planning, implementing and tracking projects.Designed and executed go-to-market strategy for new product offering for entry into new markets.Enhanced product and service offerings; led high-value sales, addressed minor details and identified areas of improvement in customer service.Tracked and reported effort and time management; managed the projects and updated the status to the clients.

Gurugram, Haryana, India

• Involved in Business Development/ Pre-sales through software bidding process.• Responsible for client building in regions like United States, UK, Canada, Australia.• Good knowledge in getting projects from Elance, Odesk & GURU.• Maintaining and developing relationships with existing customers.• Generating leads that strategically qualify into opportunities.• Expert in writing proposals, marketing emails to prospecting clients

Vindhnagar

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Activities and Societies: BLACK MAMBAGRADUATED AS ENGINEER IN ELECTRICAL & ELECTRONICS ENGG

Education record

Education record