Nirupam Chakrabarti Email & Phone Number

Needham, Ma, Us

Mumbai, Maharashtra, In

🔑 𝐎𝐰𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐀𝐫𝐞𝐚𝐬 ⦿ Led multiple charters including Catalog Engineering, Growth, SEO engineering and New Initiatives. 📋📈 ⦿ Owned and maintained crucial services and workflows like Product Onboarding, Pricing, Discounting, and User Segmentation. 🎁💰🚚 𝐊𝐞𝐲 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐞𝐬 ⦿ Spearheaded the development of an in-house CMS, enabling the creation and hosting of 400+ web pages. 💻💼 ⦿ Conceptualized and delivered a widget service for enhanced product discovery, resulting in organic lead acquisition and expanded shopping ad placements. 🌱🛍️ ⦿ Implemented features like Auto Coupon Application, Graded Coupons, and PSI enhancements, fostering a 13% increase in order completion, 30% surge in average order value, and 3X organic traffic. 🛒💹⚙️𝐒𝐲𝐬𝐭𝐞𝐦 & 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 ⦿ Re-architected user segmentation service for 60% faster segment updates with reduced storage, accommodating a 3X increase in overall segments. 🔄💡 ⦿ Drove tech initiatives including Observability metrics and Circuit Breakers, optimizing performance metrics with remarkable p99 and mean latency. 📊⚡ ⦿ Successfully delivered the project to reduce annual Redis costs by $240K. 💲📉

Delhi, Delhi, In

Led the complete charter of Supply side technologies (everything that touches the journey of a driver or fleet operator) in Oye Rickshaw.- Have delivered multiple functional products for auto on-boarding of drivers and fleet operators in the ecosystem (An automated self on-boarding solution that takes care of verification and validation of the onboardee, all regulatory compliance related to the person and the vehicle(s) etc with no human intervention required) Cross referral, User query management and resolution etc.- Lead multiple tech initiatives to improve the precision of location data, relevant route and ETA for pick up and drop services. Also was leading the improvement of device battery consumption by the driver app of Oye Rickshaw.- Initiated and streamlined multiple practices across PM and design teams to ensure smooth, quality and timely delivery of products.- Implemented multiple changes to enforce industry best practices related to development, sprint planning and tracking, visibility of prod issues and their resolution, org‐level hiring strategies etc.

Mumbai , Mh, In

Mumbai , Mh, In

As a Lead Engineer, presently, I'm handling and managing a team that takes care of the entire Student Success journey comprising of features like Gamification, Student Projects, Certifications etc. This team fundamentally works towards the improvement of 2 metrics:(a) Conversion of Students from trial to paid and(b) The overall engagement and experience of a student on the platform post conversion which is measured in terms of NPS score.The role primarily centres around enabling the team with right architectural designs and decisions to make the system scalable and robust and constitutes of an individual vs distributed work distribution ratio of around 60:40.Few accomplishments in this role include:• Introducing and designing the badge streaks for a student for multiple badges.• Designing a normalised and dynamic global weekly leaderboard with a defined capacity and restricting the contests to each leaderboard.• Automation of the entire certificate shipment process inclusive of generation, verification, printing and shipping of the certificates based on on-demand or a rule based trigger.

Mumbai , Mh, In

Joined in the role of Sr. Software Developer as the 2nd member of the team and pro-actively designed, developed and delivered multiple core functionalities into the system.Worked with CTO, multiple CXOs, VPs of different verticals including Technology, Product, Sales & Marketing, Curriculum, Operations in order to understand the business requirements closely and then translating it into a product.Responsibilities & Accomplishments: • Completely owned the business modules of Payments & Renewals and designed and developed the entire payment eco-system by integrating multiple payment gateways to facilitate One-Time and also Subscription based payments in multiple currencies across multiple geographies.• Developed the “coupons & discounts” feature and integrated with payments workflow to allow multiple coupon based discounts to multiple customers.• Designed and developed a framework to achieve reverse integration of the platform with other e-commerce marketplaces like Amazon, CRED, Groupon etc. to support cross-selling of the products.• Designed and developed a complex Gamification Engine to support multiple gamification elements like global weekly contests, milestone, levels and reward based user journey on the platform.• Designed and developed core infrastructure modules like Communications, Third Party Integration Framework to collaborate with multiple 3rd party software systems like Salesforce, Slack, etc, Queue Services, Real-time event based notifications using Firebase etc. for both the flavours of 1 :1 and 1 :N classes.

Gurgaon, Haryana, In

Worked as a Software Engineer and was involved in end to end development of new features or products. Also worked as a part of the infrastructure team to migrate the application architecture from monolithic to micro-service based architecture. Responsibilities & Accomplishments :• Worked on end to end design and development of multiple new features like Community, Trucking, Inventory Control & Pricing, Media Mentions, Freight Rate Management, Prioritisation of Freight Search results etc.• Developed an application to scrape industry relevant news and announcements from multiple data sources and make them ready to publish with source courtesy and modified & concise summary of the entire article.• Migration of existing monolithic architecture to microservice based one with each service having their own database.• Database migration from MongoDB to PostgreSQL to support and operate on relational & transactional data along with splitting the existing database into multiple databases owned by different micro-services.

Gurugram, Haryana, In

San Jose, Ca, Us

Chennai, Tamil Nadu, In

Worked as a Software Developer involved in developing new Mobile Banking product. It was a hybrid application built using Java, Ibatis, Oracle and JQuery mobile and Cordova.