Nirvan Wanigasekera Email & Phone Number

San Francisco, California, Us

El Cerrito, Ca, Us

• Provided timely support to resolve user’s issues and request• Managed both campus infrastructures by providing support to virtual users for 300 iPads/ computers/laptops by monitoring, configuring, repairing and maintaining all hardware and software systems• Performed installation, routine maintenance and ensure operation of all devices including desktop/laptop computers, printers and peripherals installed within both campus infrastructures• Monitored and evaluated the IT systems to ensure efficiency as well as the safety and security of all data storage• Comfortable providing technological assistance for Windows and Mac client computers and applications• Work with vendor platform providers to keep alongside trends, products, framework, and applications• Coordinate routine audits on technology equipment and end of life replacements• Conducted onboarding and off-boarding, including assigning technological equipment, administering email and user accounts• Inventory audits and recording of hardware• Installed and maintained system audits and control of all hardware issues to all departments, staff and. students• Tech support 24/7 on demand - learning (During Pandemic)• Streaming & troubleshooting and repair, hardware components, operation of cameras and computer hardware• Collaborated with teaching staff on delivery scheduling and presentation• Camera set up programs and purchasing of equipment • Designed, installations of audio visual systems (Large to small PA/stage lighting systems/s/projectors/TVs).• Maintained and deployed AV equipment for web conferencing functions, and events• Research new technologies and provide training to staff across both campuses to optimize productivity• Collaborated with all levels of administration to meet organizational IT goals and expectations• Developed effective work relationships with staff to enhance their technology skills and deployment in the classroom

Us

•Performed daily planning, scheduling, and operate classified/unclassified video conferencing services• Provide operational support and connectivity to internal and external users• Scheduled routine audits on technology equipment and determined equipment replacement • Managed and oversaw A/V setups for events and other gatherings.• Responsible for performing routine maintenance and repairs to A/V equipment• Facilitated electrical work repairs to ensure the safety of all staff and students• Working knowledge of AV equipment and computer technology including projectors, lighting, sound systems, laptops/desktops, printers, networking, ect

Berkeley, California, Us

• Upgraded existing network topology and hardware to ensure efficient functionality• Computer support & maintenance for hardware/software • Trained employees on proper use of hardware and software• Repaired and maintained small and large scale printers• Onsite installation and support for networks and devices

North York, Ontario, Ca

• Oversaw major production events to ensure optimal user experience• Managed and organized teams for installation and tear downs of events• Operated lighting, sound and video set ups to clients satisfaction• Maintained and repaired various equipment• Built staging/ cable walls and storage racks for warehouse to be organized

• Monitored / maintained and troubleshoot errors on corporation’s networks• Provided Tech support for employees within corporations such as Mercedes Benz & Fastfrate Transport• Managed network designs and plans with client and team• Software support on multiple programs and hardware• Team Leader