Nirvana Burns Email & Phone Number

Brisbane, Queensland, Australia

Sales centre travel agent in the My holiday team

Australia

Helensvale, Queensland, Australia

London, Canada Area

-To ensure overall quality is given to customers. -Ensure all members of the team are trained in dealing with and handling complaints. -Training of new staff and following up on processes. -Providing customers with quality customer service.-Handling bespokes bookings.

- To ensure overall quality is given to customers. - Ensure all members of the team are trained in dealing with and handling complaints. - Training of new staff and following up on processes. - Providing customers with quality customer service.- Handling bespokes bookings.- Point of contact for enquiries - Ensuring all daily task are met by my team- Task delegation - Creating procedures to ensure company standards are met - Investigation of fraudulent activity

London, United Kingdom

-Assigning bookings to freelance workers -Manually managing customer bookings -Handling freelance workers rota for shifts over a busy period

-Handling inbound call's from customers and freelance workers -Handling customer bookings-Assiting customers with enquires over the phone

London, United Kingdom

Making out bound calls to collect relavent information for company projects and collect data.

London, United Kingdom

-Taking inbound calls from customers -Providing customer service over the phone-Dealing with complaints and enquires

Gold Coast, Australia

-Managing a team -Working to KIP -Rostering of staff-Handling customer complaints-Assisting the store manager with daily tasks -Meeting sales targets-Control of stock inventor and stock count

to ensure customers enjoyed a 5 star service while travelling from locations

Gold Coast

-Hiring and training of staff-Tracking inventory and ordering as required-Developing effective marketing plans to increase sales and profits while managing costs -Managing staff and acknowledged staff performance and growth-Ensuring great customer service is recived -Manging health and safety -Providing a safe service of food-Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Gold Coast

-Cultivated a customer-focused shopping environment by greeting and responding to all customersin a friendly manner.-Determined customer needs by asking relevant questions and listening actively to the responses.-Maintained established merchandising standards, including window, sales floor and promotionaldisplays.