Nirvash Narainpershad Email & Phone Number

South Africa

Responsibilities:1. IT Instrastructure setup and management.2. IT Security policy development and implementation.3. Zoho System Administrator and product specialist.4. New business manager.5. Ciritical IT business decision maker.6. IT Project management.7. Microsoft Auzre AD, Office 365 and onsite AD manager.8. Microsoft SQL administrator.9. Asset Manager.10. Technical engineer to resolve all IT problems within the organisation.11. Vici dialer manager and troubleshooter.12. DevOps specialist.13. SharePoint Administrator.14. DR/HA administration and testing.15. IT internal Auditor.16. Qualys System Aduitor.17. ConnectWise ticket logging administrator.I am tasked to look after the entire IT infrastructure for the company. I am involved in business critical decision making and planning. I manage a budget for the IT department as well as the day-to-day running of IT services. Client liason for new and exisiting business i manage the business relationship between Scoutnet and our clients as well as our vendors. I am a team player and always willing to learn more in this fast paced high pressure environment which we are constantly changing and improving by implementing new technology and keeping up with the changes in the tech world.

Durban Area, South Africa

1. Client Liaison2. Provide advise to clients objectively on where IT might make a difference to the business.3. Project planning.4. Project Management5. Software testing.6. Software deployment7. Microsoft Azure environment setup and admin8. Microsoft SQL AdminEnsure that the network is functioning without any problemsProvide user support and solutions on a day to day basisTroubleshoot, test and deploy printers, computers, thin clients and all IT equipment onsite.Setup and Manage Microsoft Azure Cloud servicesWorked with .NET Frame workWorked with Cisco routersPOS software testingPOS RepairsApple Software testingTroubleshoot software problems and inform developersSetup entire Windows Server 2012 network:- DHCP Server- DNS Server- AD DS Server- RRAS Server- Remote Access Server- Print Server- Web ServerSetup Wireless APSetup SQL server and performed basic and complex SQL administrationSetup SQL Mirror and Witness server environmentWorked with Raspberry PIWorked with Android OS 4.0 and up.Worked with IIS 7.0 /IIS 8.0Worked with Windows 8/10Worked and setup Microsoft Windows’s server 2012/2016Worked With Mac OS XManage all IT assets onsite this includes keeping track of warranty and repair history as well as keeping track of the assets current status.Proactive suggestions into site operations with regards to Standard Operating Procedures (SOPS)Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurateTroubleshoot Microsoft applications namely MS Office 2007/2010/2013Troubleshoot Windows XP/Vista/7/8/8.1 problems on a daily basisTroubleshoot Windows server 2003/2008/2012.Responsible for maintaining comprehensive documentation describing the LAN's layout and operational considerations.Provides training to users in the use of their systems.

South Africa

• Travelled to customers business premises daily.• Lead engineer for Bella Mia shoes and Hodari Foods Project.• Assisted customers with Windows server setups and SQL management.• Configured and troubleshooting daily problems with customer internet products.

Durban Area, South Africa

Administer, and supervise all network operations for thecampus Ensure that the network is functioning without any problems Provide user support and solutions on a day to day basis Troubleshoot, test and deploy printers, computers, thin clients and all IT equipment onsite.Provide support to 1000 users at Rosebank College Durban.Ensuring users efficient and effective utilization of applications and equipmentManage all IT assets onsite this includes keeping track of warranty and repair history as well as keeping track of the assets current status.Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS)Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurateTroubleshoot Microsoft applications namely MS Office 2007/2010/2013Troubleshoot Windows XP/Vista/7/8/8.1 problems on a daily basisTroubleshoot Windows server 2003/2008/2012.Liaise with company’s approved by the institution to purchase all IT equipment.To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion.Work with management to determine resource requirements, budget, and personnel needed to keep the network in a production status. Evaluates end user needs and recommends appropriate equipment and software configurations.Oversee and install complex software for the campus, including desktop maintenance, management and software delivery systems, creating install packages and deploying system updates.Responsible for maintaining comprehensive documentation describing the LAN's layout and operational considerations.Assists with the acquisition and directs the installation of new network hardware, computer, hardware and software systems.Provides training to users in the use of their systems.

Durban Area, South Africa

Duties: Troubleshoot software problems and inform developersSetup entire Windows Server 2012 network:- DHCP Server- DNS Server- AD DS Server- RRAS Server- Remote Access Server- Print Server- Web ServerSetup Wireless APSetup SQL server and performed basic sql administrationSetup SQL Mirror and Witness server environmentWorked with Raspberry PIWorked with Android OS 4.0 and up.Worked with IIS 7.0Worked with Windows 8Liaised with Afrihost for setting up server hostingMaintained asset registerWorked With Mac OS XMonitored 70 Taxis and 5 Servers

Illovo Sugar, Sezela

Troubleshoot Microsoft applications namely MS Office 2007/2010Troubleshoot Windows XP/Vista/7 problems on a daily basis. Add/Remove and maintain users accounts and groups. Maintain LAN network. Replace and repair patch cables. Maintain and troubleshoot Windows 2003/2008 servers. Provide support to 270 users at Illovo Sugar Sezela Mill. Repair desktop/laptop PC’s. Basic troubleshooting of printers. Provide 1st line support to users at the Mill. Update call centre on calls logged by users. Compile daily health checks on all servers. Compile a monthly site report about all activities that took place on site related to server environment and IT network. Facilitate all cabling needed with an approved cabling company.Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate.To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion.To administer, maintain, be accountable and troubleshoot the network consisting of servers, pc's printers, switches, hubs, routers and UPS’s.Ensuring users efficient and effective utilization of applications and equipmentManage all IT assets onsiteProactive suggestions into site operations with regards to Standard Operating Procedures(SOPS)

Dbn Westville

National Certificate in Information Technology: SystemsSupport NQF Level 5 SAQA ID 48573Covered: (Based on Windows Server 2003) Network Architecture Client Server Networking Designing a LAN for Departmental Office Enterprise Systems Management Personal Development Monitor and Maintain and Test Systems Systems Engineering Install, Administer and Commission a LAN Managing LANS and Understanding WANSWorked At: Bytes System Integration (Under Learnership)Time Period: 23 April 2012 – 1 June 2012Duties: Repair printers Setup desktop/ laptop PC’s Make patch cables Help setup network Assist users with account issues

Diploma In Information Technology Networking, Computer/Information Technology Administration And Management

Varsity College – Durban North Diploma: Information Technology– Networking  Comptia A+(Computer Architecture)  End-User Computing A .

Bachelor'S Degree Pass, It, Accouting, Maths, Tourism

Effingham Secondary School (2005 – 2009) Matriculated at Effingham Secondary School in 2009 English Afrikaans Accounting Information.