Nirvikar S.
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Nirvikar S. Email & Phone Number

Customer Success Manager in Unicommerce | X Shiprocket | X Snapdeal | X IndiaMART | at Unicommerce
Location: Gurugram, Haryana, India 8 work roles 4 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager in Unicommerce | X Shiprocket | X Snapdeal | X IndiaMART |
Location
Gurugram, Haryana, India
Company size

Who is Nirvikar S.? Overview

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Quick answer

Nirvikar S. is listed as Customer Success Manager in Unicommerce | X Shiprocket | X Snapdeal | X IndiaMART | at Unicommerce, a with 218 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Nirvikar S..

Nirvikar S. previously worked as Customer Success Manager at Unicommerce and RM at Larsen & Toubro. Nirvikar S. holds Master'S Degree, Marketing And Human Resource from Gla University.

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Email format at Unicommerce

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Unicommerce

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Profile bio

About Nirvikar S.

Experienced Key Account Manager with a demonstrated history of working in the Ecommerce industry. Skilled in Key Account Management, Customer Success Management ,Post Sales Services , On-boarding , Retention, Renewal , Up- Sell and Cross Sell . Strong Client Engagement experience. Master's Degree in Marketing and Human Resource.

Current workplace

Nirvikar S.'s current company

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Unicommerce
Unicommerce
Customer Success Manager in Unicommerce | X Shiprocket | X Snapdeal | X IndiaMART |
haryana, india
Website
Employees
218
AeroLeads page
8 roles

Nirvikar S. work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Gurugram, Haryana, India

Build strong relationships with customers, understanding their goals and challenges• Act as a liaison between customers and internal teams, advocating for customer needs• Monitor customer health and proactively address any issues or concerns• Drive customer engagement and retention through regular check-ins and communication• Collaborate with sales and product teams to identify upsell and cross-sell opportunities• Analyze customer data to identify trends and opportunities for improvement• Continuously seek feedback from customers to improve products and services• Tracking key metrics related to customer success and providing regular reports to the Management.• Work on NPS model to gauge overall customer satisfaction and loyalty.

Nov 2021 - Present

Strategic Account Manager

Jan 2020 - Jul 2021

Key Account Manager

Shiprocket360 ( Formerly Kartrocket )
Jun 2016 - Jan 2020

Key Account Manager

Delhi Area, India

•Managing and driving the growth of the sellers business. Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Snapdeal.•Responsible for identifying seller's potential, increasing their sales, managing seller quality and aiding in fulfillment of seller products.•Handling the overall operations for sellers which includes sellers growth, merchandizing and promotional planning. •Managing key improvement initiatives and projects. Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.•Selection planning, Production planning for the key accounts to improve operational aspects of their business in providing a great consumer experience.•Seasonal trend analysis for products and evaluation of promotional plans based around it. •Market Research for category development, price point analysis, formulating sales strategies & overall designing of offer constructs.

Jan 2015 - May 2016

Seller On Boarding Specialist

New Delhi Area, India

Aug 2014 - Dec 2014
Team & coworkers

Colleagues at Unicommerce

Other employees you can reach at unicommerce.com. View company contacts for 218 employees →

4 education records

Nirvikar S. education

Education record

Agra Public School
FAQ

Frequently asked questions about Nirvikar S.

Quick answers generated from the profile data available on this page.

What company does Nirvikar S. work for?

Nirvikar S. works for Unicommerce.

What is Nirvikar S.'s role at Unicommerce?

Nirvikar S. is listed as Customer Success Manager in Unicommerce | X Shiprocket | X Snapdeal | X IndiaMART | at Unicommerce.

Where is Nirvikar S. based?

Nirvikar S. is based in Gurugram, Haryana, India while working with Unicommerce.

What companies has Nirvikar S. worked for?

Nirvikar S. has worked for Unicommerce, Larsen & Toubro, Shiprocket, Shiprocket360 ( Formerly Kartrocket ), and Snapdeal.Com.

Who are Nirvikar S.'s colleagues at Unicommerce?

Nirvikar S.'s colleagues at Unicommerce include Sushma Yadav, Deboshree Chatterjee, Apurva Mandal, Prachi Pandey, and Vibhor Agarwal.

How can I contact Nirvikar S.?

You can use AeroLeads to view verified contact signals for Nirvikar S. at Unicommerce, including work email, phone, and LinkedIn data when available.

What schools did Nirvikar S. attend?

Nirvikar S. holds Master'S Degree, Marketing And Human Resource from Gla University.

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