Shams-Un-Nisa Qureshi Email and Phone Number

I’m Shams-Un-Nisa Qureshi, a dedicated Sales Representative and Customer Relationship Officer with 4 years of experience, specializing in outbound and inbound sales, lead generation, and customer satisfaction. My career has spanned diverse industries, including auto and home insurance, tourism, and customer support, serving clients globally, particularly from the USA, UK, and UAE.I excel in building strong client relationships, closing deals efficiently, and delivering exceptional customer service. Thriving in fast-paced environments, I utilize data-driven strategies to consistently meet and exceed targets.Tools and Technologies I work with:CRM: ZenDesk, Hubspot, SalesforceTicketing Systems: FreshDesk, ZohoDeskLive Chat: Tawk.to, IntercomCall Center Software: Genesys, DialpadKnowledge Base Software: ZenDesk Guide, Document360Collaboration Tools: Slack, Jira, Zoom, Microsoft TeamsAnalytics & Reporting: Google Analytics, PowerBIIf you're looking for a sales professional who can generate leads, enhance customer relationships, and contribute to your team’s success, I’d love to connect and explore potential collaborations.Feel free to reach out to me here on LinkedIn to discuss how I can contribute to your next project.