• Worked with Kontactless for the capstone project during the final semester• Gathered requirements from the client, designed wireframes and diagrams to have a thorough understanding of the workflow.• Designed a modern looking UI using material design and other third-party libraries.• Used Firebase services for authentication and OTP verification. • Implemented Google Maps API and Places API to track the user and get precise location.

• Worked as a software specialist at eClinicalWorks.• Consistently dealt with confidential information and services: maintained the highest standard of discretion when handling caseloads.• Provided high quality serves by greeting professionally determining the nature of the enquiry.• Handled on an average 8 tickets daily and was able to address 95% of the tickets within 24 hours. • Handled customer inquiries, complaints, billing questions and software issues.• Maintained a… Show more • Worked as a software specialist at eClinicalWorks.• Consistently dealt with confidential information and services: maintained the highest standard of discretion when handling caseloads.• Provided high quality serves by greeting professionally determining the nature of the enquiry.• Handled on an average 8 tickets daily and was able to address 95% of the tickets within 24 hours. • Handled customer inquiries, complaints, billing questions and software issues.• Maintained a positive, empathetic and professional attitude toward customers at all times.• Kept records of customer interactions, transactions, comments, complaints and • Ensured customer satisfaction and provided professional customer support Show less

• Worked on an Android-based e-commerce application project (Daily-Cart)• Developed work-flow charts and diagrams to understand the projectwidely.• Designed database using MySQL and implemented in application.• Used PHP-MySQL backend services to communicate with the database.• Designed and developed a online shopping app that satisfies customer'sbasic day-to-day requirements.• Implemented few Firebase services into the project.• Used Firebase mobile number OTP… Show more • Worked on an Android-based e-commerce application project (Daily-Cart)• Developed work-flow charts and diagrams to understand the projectwidely.• Designed database using MySQL and implemented in application.• Used PHP-MySQL backend services to communicate with the database.• Designed and developed a online shopping app that satisfies customer'sbasic day-to-day requirements.• Implemented few Firebase services into the project.• Used Firebase mobile number OTP verification for various purposes.• App consists of built-in QR code scanner that scans the code andsearches for that product.• Created an admin app that keeps a note on all the orders as well asmanage the products. Show less