June 2015 – (Reporting to General Manager)Key Result Areas:* Prepare various forms and all documentations required to achieve “ISO Certification”for the client. Schedule follow up and internal audits of the clients.* Arrange and conduct various in house or onsite trainings for the clients.* Schedule trainers and prepare and organize training materials and other requirements.* Record routine enquiries, prepare responses and send proposals.* Prepare agendas, send invites, make arrangements of travels and Catering to conduct board,and other routine meetings.* Attend meetings to record minutes. Compile, transcribe, and distribute minutes of meetings.* Manage and maintain executives' diaries and schedules.* Meet with clients, special interest groups, and others on behalf of executives, committees, andboards of directors.* Conduct research, compile data, and prepare papers for consideration and presentation byexecutives, committees, and boards of directors* Set up and oversee administrative policies and procedures for the group of companies.* Interpret administrative and operating policies and procedures for employees.* Coordinate and direct administrative services such as vendors & supplier’s management, utilities,tenancies and housekeeping of the offices.* Maintain all clients’ records reports and documentations and retrieve as when required.* Supervise and train other clerical staff and assign them duties.* Maintain accounts and process WPS of Salary of the employees of the company

Feb 2016- (Reporting to Centre Supervisor)Key Result Areas:* Reception-Complete documentation check & verification as per guidelines set by BLS-Answering all queries of all applicants & Promotion of VAS-Timely issusance of token for VAS/Submission accordingly-Accurate collection of cash-Generating VAS report at the end of the day* VAS (Value Added Services)-Form Filling of the applications as per requirement.-Processing of applications by fast typing with zero errors to ensure less waiting time.-Checking on completion of the applications & guiding the applicants on next process involved .* Submission-Recheck the validity of the passport, visa and category applied-Inform customer on Service fee of other charges-Accepts service charge, courier charge and passport fee in cash-Print three receipts one for Applicant, one for Consulate and one for BLS records.