Technical Writer
Current- Develop new content for Amazon OpenSearch Service, including documenting new features, writing sample code in Python and JavaScript, creating tutorials and flow diagrams, updating procedures and best practices, and testing APIs- While on the Amazon EMR doc team, designed and wrote the EMR Serverless User Guide and API Reference from scratch, while also adding features and improving readability for EMR on EC2ʼs Management Guide, Release Guide, and API Reference- Wrote Python scripts to automate XML content for the EMR Release Guide, including application version information tables and content for each release version detail page, using content from the engineering team’s release manifest repository- Collaborate with PMs and engineers to understand customer needs, refine user experience, and keep existing docs accurate- Work with UX designers to write copy for features on the AWS OpenSearch and EMR consoles and provide design feedback- Support the internal AWS community with training videos, blogging, mentoring, campaign participation, and customer calls- Collaborate with the open-source OpenSearch documentation team to ensure that the Amazon OpenSearch Service guide (https://docs.aws.amazon.com/opensearch-service/latest/developerguide/what-is.html) presents features in a manner that’s consistent and harmonious with the open-source guide (https://opensearch.org/docs/latest)