• Contribute to and monitor the quality of 400+ students’ academic experience. • Schedule special programs by coordinating with National Payroll Institute and NACC. • Schedule, Maintain and Keep track of multiple certificate training programs in a timely manner. • Set up and maintain digital information including student files with a great level of accuracy.• Determine office procedures and methodically maintain paper-based files following file naming conventions.• Prepare enrolment letters, admission test results, MLPAO official letters, attendance letters, termination letters, and withdrawal letters. • Proctor Exams, administer literacy test & authorized to conduct education verifications for third parties. • Conducting Ontario Academic Review for all students by checking their progress report followed by the one-to-one meetings if needed. • Key speaker for the academic part of the student orientations.• Prepare and implement with the college’s retention plan by coordinating with the management. • Lowered down the campus rate for students on risk of breaching the attendance policy to 15% from 38%.

•Successfully communicated and coordinated with project coordinators through email and in order to make clarifications and interpretations as required.•Responded to client enquiries within the defined scope of the role and redirecting as appropriate.•Translated documents while maintaining 100% accuracy and adhering to strict confidentiality and privacy protocols.

•Managed day-to-day operations & coordinated travel packages for over 1000 clients annually.•Coordinated with airlines, hotels, & ground transportation vendors to ensure seamless & timely travel experiences for customers.•Developed & implemented standard operating procedures to streamline operations & reduce costs.•Responsible for overseeing client itineraries & documents by ensuring prompt delivery.•Trained and hired candidates by identifying & attracting qualified candidates through various channels to build a robust talent pool. •Facilitated seamless interview processes, including scheduling, communication with candidates and ensuring a positive candidate experience. •Played a key role in reviewing resumes, evaluating candidate qualifications and providing valuable input in selection process. •Collaborated with marketing department to promote professional materials & campaigns.•Provided confidential support services, data entry for electronic systems, and maintained files and records.•Effectively reviewed bills & brought to the attention of the management the discrepancies between estimated & actual bill payments.•Prepared & sent supplier cheques on a timely basis & maintained good relationship with partners.•Ensured strict adherence to confidentiality standards and compliance with relevant recruitment laws and regulations.

•Arranged and coordinated workshops, seminars and webinars for potential clients. •Orchestrated the daily setup & curation of dynamic bulletin boards, ensuring visually appealing displays that captivated the attention of prospective clients. •Executed comprehensive & aesthetically pleasing office organization, employing a systematic approach to maintain files, supplies, & materials in an orderly manager. •Successfully surprised the manager with an impeccably arranged workspace, garnering appreciation & recognition. Manager publicly acknowledged the accomplishment on social media & contacted the college to express commendations.