Job Responsibility* Analyzing sales, marketing, and customer service* Handling Product reviews.* Focus on Customer Service, along with generating Revenue. Handling Registrations, payments, customers Escalations

Responsibilities: • Provide first level contact and convey resolutions to customer issues• Properly escalate unresolved queries to the next level of support• Track, route and redirect problems to correct resources• Update customer data and produce activity reports• Walk customers through problem solving process• Follow up with customers, provide feedback and see problems through to resolution• Utilise excellent customer service skills and exceed customers’ expectations• Ensure proper recording, documentation and closure• Recommended procedure modifications or improvements• Preserve and grow your knowledge of help desk procedures, products and services

Responsibilities:• Build rapport to company.• Maintain contact and buildup Relationship with Prospects.• Provide hot leads, and arranging meeting with sales representative and fix timing.• Create need and timeline Buying.• Follow-up with the client.

Responsibility:• To generate premium Leads for the company.

Responsibilities:• To inform the client about new product/Scheme.• To retain the maximum number client.• To address complains with the goal of increasing satisfaction and securing renewals or saves.• Face to face interaction with client when required.