Nishant Dass

Nishant Dass Email and Phone Number

Senior Manager, Technical Program Management at Salesforce @ Salesforce
san francisco, california, united states
Nishant Dass's Location
Durham, North Carolina, United States, United States
Nishant Dass's Contact Details

Nishant Dass personal email

About Nishant Dass

Nishant is a technical project manager and electrical engineer with 15 years of experience across the healthcare, financial, and small business sectors, transforming technology to best serve customer needs. Nishant aligns complex business needs and IT requirements across large enterprises, leading cross-functional teams and diverse stakeholders from product roadmap to implementation. He has extensive experience with digital transformation and managing data from disparate sources and mapping customer journeys to improve processes and user experience. As a manager, Nishant helps colleagues at all levels, including developers and analysts improve their performance and develop professionally. He communicates proactively to bring together technical and non-technical stakeholders from C-suite leaders to interns to achieve goals. He is known for his ability to embrace challenges and bring projects back on schedule and within budget. Nishant is PMP certified and has diverse knowledge of system architecture.Key Accomplishments:• Lead architecture development for Customer Service Hub (Microsoft Dynamics 365 CRM) to resolve issues on large cloud SaaS Power BI dashboard (8M cases). Work with Microsoft engineers utilizing ETL processes, Azure Data Factory, Azure SQL, and other tools. • Implemented ServiceNow ITSM for Consumer Financial Protection Bureau (CFPB) in cloud utilizing Agile, aligning with enterprise architecture & organizational goals; resulted in contract extension and funding for additional sprint team.• Led deployment of CA PPM at Defense Health Agency (DHA) under new CIO and short timeline, enabling leadership to implement financial plan and capture metrics leading to cost savings. Software: Jira, MS Project, Rally, Azure DevOps, ServiceNow, ITOM, ITBM, ITSM, MS Planner, CA PPM, Scrum agile, Waterfall, Microsoft Power BI, Microsoft Power Apps, Microsoft Azure, AWS

Nishant Dass's Current Company Details
Salesforce

Salesforce

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Senior Manager, Technical Program Management at Salesforce
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Nishant Dass Work Experience Details
  • Salesforce
    Senior Manager, Technical Program Management
    Salesforce Jan 2022 - Present
  • U.S. Small Business Administration
    Information Technology Specialist
    U.S. Small Business Administration Jul 2020 - Jan 2022
    Washington, District Of Columbia, United States
    Technical Project Management and Data Management: Developed Power BI dashboard for Small Business Innovation Research (SBIR) team, consolidating data and building custom dashboards for staff, enhancing customer experience and saving time. Established target architecture to receive, store, and share data from SAM.gov across multiple divisions.Process Improvement: Designed Service Intake Process for Business Information Technology Services (BITS) Director leveraging SharePoint, Azure DevOps, and Power BI to manage project requests & establish governance.Communications: Oversaw quick launch of help desk for successful release of beta. Certify application for women-owned small businesses. Created team, streamlined process, and tested plan to manage changes. Managed SOAP to REST API change while addressing data integrity concerns from business leadership.Collaboration: Manage development team in Washington, D.C. and liaise with Microsoft sales, support, and data architects to resolve technical issues on Microsoft Power Platform (PaaS).
  • Netimpact Strategies Inc.
    Technical Program And Product Manager
    Netimpact Strategies Inc. Jun 2019 - Jul 2020
    Washington D.C. Metro Area
    Leadership and Stakeholder Engagement: Selected by CIO to oversee team at Financial Crimes Enforcement Network (FinCEN) to engage with stakeholders and map business processes, technologies, and gaps. Enabled CIO to make data-driven investment decisions, improve processes, establish enterprise architecture, and maximize resources. Managed 16 cross-functional staff between 20-60 years old, including business analysts, project managers, architects, trainers, contract senior developers, and interns. Led organization to achieve CMMI level 3 for software development projects and maintained level 3 at SCAMPI audits. Devised multi-year product roadmap for internal tool SIMPle and led configuration. Enabled leadership to run quarterly project reviews, evaluate sales opportunities, and HR to manage onboarding, offboarding, training, and employee assets. Product Management: Developed product roadmap for DHA of major applications to implement over 3 years. Leveraged Agile DevOps framework and capacity management to implement ServiceNow, which became best practice and implemented throughout company. Handled product management, including product roadmap of features to be implemented over 3 years. Managed product implementation through devops process, including 2-week sprints and monthly releases. Led implementation and rollout for CFPB of ServiceNow’s complex applications Implemented ServiceNow applications, including: Change Management, Portal Redesign, Security Operations, Request Management, and Incident Management.
  • Netimpact Strategies Inc.
    Technical Project Manager And Lead On Internal Initiatives
    Netimpact Strategies Inc. Jul 2017 - Jun 2019
    Washington D.C. Metro Area
  • Netimpact Strategies Inc.
    Senior Consultant
    Netimpact Strategies Inc. Oct 2013 - Jun 2017
    Washington D.C. Metro Area
  • Lockheed Martin
    Subcontracts Program Manager
    Lockheed Martin Aug 2007 - May 2012
    Washington D.C. Metro Area
    Project Management: Selected to lead projects behind schedule and over budget in order to transform performance. Drove cost, schedule, and technical performance of domestic and international subcontractors on multiple programs valued at more than $1B. Negotiated multi-million dollar contracts. Developed requirements and authored statement of works for acceptance testing, engineering services, and hardware deliveries.Client Relations: Managed international subcontractor delivering hardware for the IED jamming system. Managed vendor delivering hardware for submarine system, keeping project on schedule and budget. Led root cause analysis and successfully implemented corrective actions on the production floor.
  • Lockheed Martin Corp.
    Operations Leadership Development Program
    Lockheed Martin Corp. Aug 2005 - Jul 2007
    Moorestown, Nj & Washington Dc
    The Operations Leadership Development Program (OLDP) is a 2 year program consisting of four 6 month rotations for individuals on a management track.Government Acquisition and Contracts: Oversaw programs for the Littoral Combat Ship P.M.O. Compiled LCS1 (U.S.S Freedom) Award Fee Report and weekly program performance metric package for senior management. Served as liaison between U.S. Navy systems acquisition/production manager and defense contractors on all Aegis Foreign Military Sales programs. Developed knowledge of FFP, T&M, and cost type contracts as well as FAR and DFARS. Process Improvement: Obtained Lean Six Sigma Black Belt certification. Reengineered business processes to enhance performance and efficiency. Facilitated kaizen events and business process mapping.

Nishant Dass Skills

Lean And Six Sigma Black Belt And Green Belt Leadership Program Management Project Management Subcontracts Management Process Improvement Earned Value Management Business Strategy Strategic Sourcing Contract Negotiation Business Analysis Lean Manufacturing Financial Modeling Business Process Improvement Proposal Writing Six Sigma Agile Project Management Scrum Agile And Waterfall Methodologies

Nishant Dass Education Details

Frequently Asked Questions about Nishant Dass

What company does Nishant Dass work for?

Nishant Dass works for Salesforce

What is Nishant Dass's role at the current company?

Nishant Dass's current role is Senior Manager, Technical Program Management at Salesforce.

What is Nishant Dass's email address?

Nishant Dass's email address is nd****@****ies.com

What schools did Nishant Dass attend?

Nishant Dass attended University Of Maryland - Robert H. Smith School Of Business, Queen's University.

What are some of Nishant Dass's interests?

Nishant Dass has interest in Snowboarding, Lifting Weights.

What skills is Nishant Dass known for?

Nishant Dass has skills like Lean And Six Sigma Black Belt And Green Belt, Leadership, Program Management, Project Management, Subcontracts Management, Process Improvement, Earned Value Management, Business Strategy, Strategic Sourcing, Contract Negotiation, Business Analysis, Lean Manufacturing.

Who are Nishant Dass's colleagues?

Nishant Dass's colleagues are David Kirk Ii, Jake Mcmanus, Bodhan Mardi, Kenny Li, Stephen James, Ariel Levy ☁, Samuel Fanne ☁️.

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