Planning and developing short and long-term goals.Effectively communicating with the service manager on a daily basis to review departmental forecasts and ensure consistency with monthly & annual projections. Paying close attention to daily operations, recommending and creating improved courses of action wherever required. Overseeing the monthly financial statement to ensure it is complete & accurate. Creating a good working relationship within dealership and maintaining them. Coordinating regular meetings with each department to ensure their profitability andefficiency. Overseeing the hiring and training of all department managers. Maintaining an enthusiastic attitude to build positive employee attitudes and morale.Overseeing and maintaining compensation plans for all employees. Creating cost-effective advertising programs and merchandising strategies for the dealership.Kaizen culture for betterment of the staff and customers. Focusing on any customer complaints that department managers are unable to rectify and taking thenecessary steps to resolve these complaints. Take independent charge of service operations while reporting to Top management.