Designing and ownership of Innovation Projects across India in alignment with Global Innovation Team/Strategy. Defining project resources, performance reviews and post implementation evaluations. Global stakeholder management.

* Maintaining the quality of database systems as well as helping in development and upgradation of database systems & analytical techniques.* Interacting & coordinating with IT Team for implementing the Client Management System (CRM) and Distribution Management System (DMS).  * Conceptualise market intelligence handheld apps and Conceptualise Master Data management * Develop and monitor project schedule & delivery

Managing and Handling of Master Data Governance & Management (MDM) for all Samsung Systems.Instrumental in creating Smart Sales Ecosystem and bring necessary changes in Distribution Management

* Proficient in Supply Chain Management – Demand Planning and Forecasting.* Well-developed Business and supply chain understanding and clear in concepts.* Co-ordination with Regional Supply Chain teams & guiding them for achieving targets.* Maintaining Right Inventory Control to manage Aging and correct level of stocks.

* Engaging and coordinating Business Analysis sessions for understanding client business requirements and mapping them to required framework standards.* Preparing Business Plan and Targets on the basis of trends, market share, company growth plan and other inputs.* Forecasting of Sales Quantity and Revenue after properly Analysing business performance and future stock availability.

* Instrumental in creating Smart Sales Ecosystem and bring necessary changes in Distribution Management * Developing, monitoring DMS {Distribution Management Billing} for control & bring synergy in operation.* Introduction & Detailed understanding of DMS -Distribution Management System [Distributor =170, billing to 25000 sub dealers]* Samsung Smart Partner Portal - On-line channel communication portal [Users = 25000]* Smart Dost - a strong tool driven by Sales &distribution FOS for having efficient implementation of point of purchase strategy, power your decisions with targeted information and consumer insights [Users = 6000]* EPOS -billing system at Samsung Exclusive outlets [Users = 490] QLIKVIEW - an advance business analytical tool* Conceptualized Sales Validation to curb Infiltration & bring profit pricing in place for channel partners * Managing Sales Automation budget & project estimates for Current And Future Development* Increasing Channel Profitability by realigning distribution network to 160 Exclusive Samsung Distributor

* Spearheaded a team of 8 members including 3 Business Objects consultants.* Reviewed information and provided business analytics for better productivity on various products.* Conducted Revenue Analysis for Sales Distribution of Agency and Banc Assurance & Alliances Channel.* Designed all contest related reports and updates for Rewards & Recognition.* Worked on Business Objects as a Tool for generating data and solutions.

* Led a team of MIS Analysts for setting up the Pan-India MIS & Analytics department.* Created new report formats and robust MIS System through intranet portal for automisation of the reports.* Verified data feasibility.* Reported all channels and branches with daily, weekly & monthly reports and dashboards.* Worked on various tools like Excel Macros, VBA, MS Access & SQL Server for automation of reports.* Coordinated with Top Management, Branch Heads & AXA HO at Hong Kong for MIS & Analytical Requirements.* Liaised with the IT team for data availability and using the resources for the best possible output.

* Monitored daily publishing of MIS for the whole call center for all the zones including All Over India operations and Central Buckets.* Implemented Scorecards and Quadrants between all the circles and provided support to the operation through accurate & timely reports and analysis.* Coordinated with IT department for proper understanding of the exact requirement of reports.* Handled MIS for different client services inlcuding Reliance Energy, Reliance Petroleum, Broadband, Netway, Reliance NRI Calling Card, etc. * Interacted with clients and analysed their requirements.* Developed & implemented solutions for MIS Generation, Data Management useful in performance, appreciation, reporting, monitoring & normal day-to-day working of call center.* Evaluated targets and KPIs (Key Performance Indicators) for the each process and implemented the same.* Audited reports for various operation and MIS purposes of the call center as per management requirements.* Steered automation of different reports to decrease manhours and move towards increasing efficiency.* Used SQL Server, MS-Access and SQL query for required data and reporting.