Nishant Mohan Email and Phone Number

Oversaw smooth train operations, including arrivals, departures, and platform assignments, ensuring efficiencyOperated upon on multiple trains simultaneously, Maintaining train punctuality and ensuring passengers safety Enforced safety regulations, conducted inspections and drills to prevent accidents and ensure safety of passengersLed and managed a number of station staff, maintenance staff and security staff for efficient and better workingAddressed passenger inquiries and resolved complaints, ensuring a positive customer experience towards RailwaysHandled accidents and equipment failure, coordinated with authorities to mitigate impact and restore operationsMaintained accurate records of dally operations, provided detailed reports to higher management for a better reviewServed as Station Master/Business Development at DRM Office, conducted inspections at various stations of DivisionCollaborated with Cargill for first-ever maize loading from Badli railway station, generating revenue for railwaysManaged monthly worksheets for recording station earnings, terminal earnings, and rake retention for Whole DivisionShowcased Multitasking, while performing various jobs like ticket bookings and dealing with reservation problems

Learned about working of different departments of hotels and how they work together as an organizationWorked in core departments, Front Office, Food and Beverage Operations, Accommodations Operations and Food ProductionDeveloped understanding of functioning of ancillary departments in Hotels and their working with core departments