Nishant Parida Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Accountable for ensuring a smooth onboarding experience for internal and external PML users accessing Mutual fund, Equity product and NPS.
• Managed Regulatory Audit, oversaw Mutual Fund Migration and established a self-panel for automating the upload and download of data to meet operational requirement.
• Understanding business side requirements & creating PRD for tech implementation.
• Collaborated closely with the operation team to automate audit report and resolve system bugs, ensuring a smooth and efficient audit process.
• Developed a unified onboarding solution for mutual fund and Equity, enabling users to complete a one-time KYC process for both products simultaneously.
• Implementation of DigiLocker aims to streamline KYC process by automating document upload and verification, thereby minimizing operation time and effort.

Bangalore Urban, Karnataka, India

Mumbai, Maharashtra, India

• Integral member of the core team involved in crafting a mobile app platform, enabling seamless selling of insurance product by Paytm merchant and bank correspondents, complete with a comprehensive business tracking.
• Collaborated extensively with the product and Tech teams to develop a resilient and compliance-ready platform tailored for Point of Sale (POS) agents.
• Developed a comprehensive end-to-end process flow for the onboarding of insurance agents.
• Established a service and operational journey to ensure a smooth and seamless business flow.
• Developed customized insurance products exclusively for Paytm merchants, resulting in approximately 15,000 policies sold between September 2020 and November 2020.
• Addressing and resolving all compliance audit-related issues on the business front.

Mumbai, Maharashtra, India

-Responsible for Developing B2B POS Model (CoverDrive).- Successfully Erected and Drove a High Performing FOS & RM Team across the geography of India in Top 10 Centers.- Built Processes from end to end for Operations, Service & Sales to streamline the business flow.- Deftly Handling External Alliance with Nationalized Players.- Added Business Lines for.

Mumbai Area, India

• Part of the core team that incubated Coverdrive, an agency distribution solution that allows insurance sellers to move online.
• Architected operations and system solutions that lowered dependency on call center sales teams, improving the bottom line by 10% - including driving integrations that reduced human dependence.
• Increased registration efficiency by 44% through seamless user onboarding. Oversaw a 40% increase in sales and a 60% growth in customer registrations.
• Oversaw the growth of Coverdrive to 75,000+ seller registrations to become the largest player in the market in FY19 by both registrations and premium wrote
• Leading a 10+ member cross-functional team that collaborates with external business partners to design and implement solutions impacting business metrics through technology and training solutions
• Concurrently managing a 15+ member team responsible for policy booking, endorsement, and claim settlement amongst other operational aspects of the insurance purchase process

Mumbai Area, India

• Integrated client systems with Tata-AIG's systems in order to achieve superior client service experience andimprove efficiency
• Process functionality like the mapping of variants with various policy issuances along with working withIT teams to implement systems was a major role undertaken in the project
• Worked closely with the motor underwriting team to input a rating system in order to correctly pricepremiums of a wide variety of vehicles across different regional zones pan India
• End to end service provided to one Tata AIG's key client RBI, STFC and SKI, In terms of their private motorinsurance and respective dedicated MIS
• Leveraged my expertise to lead a 10+ member team and ensure timely execution of deliverables

Kolkata Area, India

“Market intelligence and Understanding of marketing process for pain management brand and Consumer interaction”.

Master Of Business Administration (M.B.A.), Marketing And Operation

Activities and Societies: Debate and discussion,marketing

Bachelor Of Technology (B.Tech.), Computer Science

Computer science student engaged in project like web designing,using technologies like PHP,MYSQL,HTML

Diploma, Computer Science