Nishant Pundir Email and Phone Number

An experienced administrative and clerical professional with a proven track record of delivering high-quality back office support. Skilled in streamlining processes, managing projects, and providing exceptional customer service,Identification of violations/non-violations of client’s rules and adherence to defined client positions.

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:conducting customer satisfaction surveys to understand what areas of the company's services need improvements.catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.curating streamlined email and social media communication mediums for offers, updates and much more.managing payment and delivery of customer orders.helping customers choose the right product for their requirements and budget.handling customer concerns and complaints in a timely manner.informing customers of upcoming promotions or deals.