Nishanth Kumar Email & Phone Number

India

• Was recruited to set up a pilot process. The team was micro and the process is fully manual and I have successfully managed to align it and so far the process is stabilizes and running smoothly.
• Working in a project called Hyve-sales, representing TDSYNNEX. We used to create and process the sales order through manual and RPA (automation) method.
• Working in a platform called as HYVE-CIS system which is unique where we use tools like Hyve-Global sales portal, HQML/part portal, currency exchange rate maintenance, sales order etc,
• Validating the purchase order(PO) information’s with the mandatory PO checklist which is che king upon bill to and ship to address, part information, price, discount, freight and currency details. Then we proceed to.
• Step-1: Creating the order as per the purchase order(PO) copy provided by customer. Step-2: checking the order status if it is created successfully and order need to sales release and PM release, for sales and PM.
• Handle quires and requests that comes to public mail box, providing on time response. Sometimes customers do request for invoice directly in email, involves working on it and sharing to them.

India

Analyzing SO (Sales Order) & Checklist which includes Customer details. Verifying special billing instructions and customer details by using SO with WCSS.? Authorized to bill invoice up to 50k sell price by own. Responsible to send BWS if needed.? If Sell price extended more than 50k, must to send BWS (Billing Work Sheet) & get approval from the respective.

India

Accounts Receivable: Handling Queries (Assist all internal and external customers with questions concerning billing, revenue, GL Services, contracts, additional services and cancellations through Email or voice ). Performed AR duties including billing, investigating chargebacks, discrepancies and reconciliation. Manual loading of AR invoices in the system.