Assist with the development of a detailed teamwork plan and integration of the Change Management plan into the overall project plan.Manage the team to plan and timeline including identification, tracking, reporting, and resolving issues.Ensure timely and high-quality deliverables for the teamWork with Operations stakeholders to ensure integration across teamsProvide regular updates to the Operations Leadership team.

Website Development for SMEs | ONDC Platform ComplianceLed website development for SMEs, ensuring alignment with ONDC platform regulations.Gathered and analyzed business requirements, translating them into compliant, user-friendly website solutions.Collaborated with developers to ensure regulatory adherence and smooth functionality.Conducted UAT to validate compliance and functionality, optimizing post-launch performance.

Managed development of web application (Centralised system)in use by 115 employees, resulting in 20+ new user friendlyfeatures, reduction of 20% in save/load time and 15% operationtime.Acted as liaison among the Tech, Development, Design andsales teams to understand the demands of the stakeholdersand new potential market to move into.Developed Standardized Analytics reports & dashboards inGoogle data studio, resulting in efficient data collection and a35% reduction in turnaround time of managers and employees.

Created and edited copy for blogs, websites and marketing materialsPerformed competitor analysisMonitored site traffic, back links and ad performance