Lead Technical Engineer responsible for managing F5 BIG-IP Application Delivery Controllers (ADC) & Web Application Firewall (WAF) in worldwide network of Emirates Group.Designing, testing, defining procedures, deploying and providing training for the support engineers on new solutions on BIG-IP LTM, APM, ASM, and iRules. Application integration with Azure AD for SSO and Azure MFA integration including NPS. Deployments: On-Prem & Cloud.Managing Akamai Kona WAF.Managing, defining procedures, deploying and providing training for the support engineers on Public Key Infrastructure (PKI) Internal CA for Emirates Airline global network.Managing, integrating, defining procedures, and providing training for the support engineers on Public CA for Emirates Airline.Experience with leading Certificate Management Solutions

As a Senior Technical Engineer, responsible for managing the Endpoint Protection Solution in the worldwide network of Emirates Group.This includes, designing, testing, defining procedures, deploying and providing training for the support engineers on new solutions with Endpoint Security products and managing updates/upgrades on the existing McAfee Endpoint Protection solution, maintaining security compliance for the Emirates Group network.

Managing and troubleshooting Antimalware and Host Intrusion Prevention solution in worldwide network of Emirates Group.Designing, documenting and testing solutions with new Endpoint Security products, Updates and Patches for the Emirates Group network.Preparing procedures of installations and configurations of McAfee products and providing trainig for the Engineers in Operations and 1st and 2nd level support groups.Providing top level support for the problems on above areas escalated from the Technical Support Groups.Support and maintain security compliance.End user application packaging for deplyment.

Key Responsibilities were:• Installation, configuration, administration and troubleshooting of Lotus Domino R5 on Microsoft Windows NT 4.0• Back up & Restore using ArcServer• Implementing, configuring and maintaining an Antivirus solution for the LAN/WAN using McAfee Antivirus products. VirusScan 4.5.1, NetShield 4.5, GroupShield 4.5 and ePolicy Ochestrator 2.5 with Secure Cast.• Day-to-day user support, installation, configuration maintenance and troubleshooting.• Vendor management.

Key Responsibilities were:• Administration and maintenance of a Windows NT 4.0 based LAN.• Administration of Windows NT Domain with DC, WINS & DHCP.• Monitoring and supporting Client-Server Applications, running on the Faculty network.• Day-to-day user support, troubleshooting and Installations of all peripherals, devices and other applications.• Installation, configuration and maintenance of Anti-virus software : McAfee NetShield and McAfee VShield.• Co-ordinate with vendors on hardware and software faults, and follow-up on repairs and fixes.• Evaluate hardware / software and make recommendations.• Maintain and troubleshoot leased link to Internet.