Nishanth Radhakrishnan Email & Phone Number

Westlake, Texas, United States

Bangalore, Karnataka, IN

• Technical Program Manager with over 16+years in the IT industry leading Development, Application Maintenance and Support (AMS), Service Availability and Engineering (SAvE) using Site Reliability Principles and.
• Good track record of successfully managing development as well as testing teams in Agile, Iterative and Waterfall software projects
• Good project management skills strengthened with domain and technical expertise in Finance/Securities domain resulting in all round contributions to the project
• Strong analytical and communication skills: Capable of easily developing good relationships with all players including customers, managers, architects, and development/test engineers from diverse culture
• Quick learner and tech-savvy: A self-learner capable of learning new tools, software, using them to do the job and encouraging and coaching team members to use them
• Strong leadership skills: Leading and directing both large and small teams across multiple locations, involving multiple vendors effectively with a passion to work towards project goals

Bangalore, Karnataka, IN

• Led technology team of 120 to implement 60+ product development iterations per annum with a 98%+ deployment success rate
• Led Knowledge Portal implementation that increased resolution in first call and reduced avg call time, Approx 2M / year saving
• Served as technical liaison, supporting engineering, management, Operation/SAvE (Service Availability and Engineering), quality assurance and DevOps.
• Implemented Redesign and enactment of a platform to automate content attestations, resulting in savings of Approx 1M per year
• Verify stability, interoperability, portability, security, or scalability of system architecture using AppDynamics, Fiddler and HttpWatch tools.
• Implement continuous monitoring, ensuring high availability and better performance by architecting monitoring framework using tools like Splunk, Dynatrace.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Led sprint reviews, daily Scrums and planning meetings to realize full team engagement.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Worked under direct leadership of Charles Schwab to implement firm’s enterprise social platform
• Led technology team of 10+ for CICD Implementation and Automation of Monitoring dashboard using Splunk

Bangalore, Karnataka, IN

• Leveraged built-in and hand-crafted development techniques using native SharePoint technologies or designed and developed user-friendly end product for custom solutions.
• Managed various aspects as Windows Active Directory domain administrator, data administrator and source code control administrator.
• Assessed system performance to identify and correct problems impacting operational efficiency and work quality.
• Collaborated with technical and non-technical staff and contractors at various levels to complete projects.
• Provided functional and technical direction and planning through project brainstorming, design and completion.
• Maintained existing applications and designed and delivered new applications.

Master Of Science - Ms, Computer Software Engineering

Master'S Degree, Computer Software Engineering

Bachelor Of Science - Bs, General