Nishant Kumar - Pmp® Csm® Epgdbm Email and Phone Number
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Nishant Kumar, PMP®,CSM®Highly skilled and accomplished Project/Program Manager, certified in PMP® and CSM®, with a proven track record of success spanning over 15+ years. Adept at leading multifaceted projects and delivering on-time, within budget, and exceeding client expectations. Possess extensive knowledge and expertise in project management methodologies and best practices, along with a strong ability to navigate complex business landscapes. Demonstrated leadership qualities through effectively managing cross-functional teams and fostering collaborative environments. Excels in building strong relationships with stakeholders and ensuring effective communication throughout all project phases. Keen attention to detail and meticulous planning capabilities drive successful project outcomes. Dedicated to continuous improvement, utilizing innovative strategies to optimize processes and achieve organizational goals.• Certified Scrum Master from Scrum Alliance, URL: http://bcert.me/srrimvxmv• Registered PMI Member, ID: 5582953• EPGDBM (Management) from Symbiosis International (Deemed) University, Pune• PMCP (Project Manager Completion Program) certified Project Manager from WIPRO Limited (equivalent to PMP).• Experience in handling multiple Development and Maintenance project as Project Manager.• Tools expertise: MS office, MS Project (MPP), Confluence, Rally and JIRA.• Worked on Waterfall model projects as well as Agile methodology-based projects using Scrum. • Expertise working on creating SOW for deliverables in the project for enhancements and sustenance.• Actively involved in managing release of product/services/migration through multiple release lines following a release roadmap.• Handled escalations in the production environment through direct interaction with customers (globally), followed by planning of release or hot patches for maintaining high customer satisfaction.
Ntt Data Services
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- 22009
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It DirectorNtt Data Services Aug 2023 - PresentTechno manager, leading PMO team for Automation domain • Using fact-based analyses to identify problems.• Formulating effective strategies to increase performance.• Making timely, correct decisions that are based on facts.• Having a ‘can do’ attitude and a willingness to work hard to achieve company goals.• Service Delivery Management.• Process Improvement.• Project Management.*Cost optimization & FTE Allocations* New Deals Reviews * Preparing SOWs and reviews . • Escalation and Turnaround Management• Coaching/ Team Building & Leadership Systems Development /• Implementation Transition / Transformation Management Process Improvement.
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Transition Senior Specialist AdvisorNtt Data Services Jan 2023 - Aug 2023Bengaluru, Karnataka, India– Reviewed SLAs and contracted obligations from the contract and cost model to identify gaps.– Revised project plans, complete activities, and manage continuous follow ups to meet scheduled milestones in accordance with the Master Service Agreement.– Ensured training and proper hand off to steady state team members, ensured process guidelines are understood and followed.- Played a key role in introducing and promoting the "Gated automation delivery methodology" which is key to provide proper structure and governance for any Automation deployment. Drove the methodology through documentation, coaching, mentoring and training the Automation team.
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Associate Program DirectorNtt Data Services Aug 2021 - Jan 2023Bengaluru, Karnataka, India- Manage a staff of professional-level team members/manage a team through lower-level supervisors.- Work within general policies and management guidance, independently determining approach to managing daily operations.- Provide guidance and technical advice, becoming actively involved as necessary.- Lead a team that is typically responsible for managing a medium to large-sized portfolio in which the projects are primarily a blended mix of simple, standard, and complex projects with a higher percentage of complex projects.- Manage and lead complex projects or programs concurrently.- Ensure critical outcomes are met for each project,program and/or portfolio for which team is responsible,or their staff is responsible.- Interact with client’s executives to ensure their business needs are being met.- Manage and lead complex projects or programs, possibly several concurrently.- Drive complex cross functional or segment projects.- Develop and implement complex project plans, specifications and schedules. - Translate business objectives into department goals/plans and implement the same.- The aggregate project portfolio revenue may range from $500,000 - $4M or the aggregate project portfolio size may be up to 5,000hours of effort per month.- Project timelines within the portfolio may be aggressive to adequate, with a majority of projects’ duration averaging less than 12months, with well to moderately defined project scope.- The portfolio’s span of impact within an organization could be departmental to enterprise-wide, and may have deployment thatencompasses one to two countries, may involve one to four stakeholder groups, and may span one to ten functional disciplines.
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Program ManagerNtt Data Services Mar 2020 - Jul 2021Designation : Project Program Management Specialist AdvisorCore roles and responsibilities:• Developed Project charter and identified key stakeholders who would participate in upgrade activities. Gathered the account specific module usage in Remedy to help narrow down the scope of project.• Documented the project management plan which included scope, time, quality, risk management and communication plans. Facilitated requirements workshops with service managers and Customer Delivery executives of every account, developed budget, schedule, risk and communication plan.• Identification of risks involved during migration efforts were discussed with developer and account representatives and mitigation plans were chartered in the RAID (Risk Action Inform Dependency) document which was maintained till closure phase.• Led engineers through execution of the project and ensured stakeholders are communicated periodically as per communication matrix. Managed the team to perform UAT after development and internal testing (QA). • During migration daily standups were conducted to ensure all are up to date with the project plan scheduled activities. The project plan was regularly progressed every week as per the efforts put in for the project. The service managers and the support teams were involved in the UAT testing efforts and training was conducted for the new tool usage for the support teams. • The leverage groups and support teams as well as all accounts undergoing migration were informed periodically as and when a milestone was achieved as per the project plan.• The accounts were communicated via email broadcasts and biweekly meetings to keep them update with the project schedule. Any delay for any activity was discussed with the project team to ensure scheduled activities are not impacted for delivery/migration.
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Project ManagerWipro Limited Mar 2017 - Mar 2020Bengaluru Area, India -
Project Manager Scrum MasterWipro Limited Nov 2010 - Mar 2017Bengaluru Area, India
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Senior Project EngineerWipro Limited Jun 2009 - Nov 2010
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Project EngineerWipro Limited Mar 2008 - May 2009
Nishant Kumar - Pmp® Csm® Epgdbm Skills
Nishant Kumar - Pmp® Csm® Epgdbm Education Details
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Cgpa Of 7.78 Out Of 10 -
Computer Science -
St.Patricks School
Frequently Asked Questions about Nishant Kumar - Pmp® Csm® Epgdbm
What company does Nishant Kumar - Pmp® Csm® Epgdbm work for?
Nishant Kumar - Pmp® Csm® Epgdbm works for Ntt Data Services
What is Nishant Kumar - Pmp® Csm® Epgdbm's role at the current company?
Nishant Kumar - Pmp® Csm® Epgdbm's current role is IT Director at NTT DATA Services | Ex-Wipro.
What is Nishant Kumar - Pmp® Csm® Epgdbm's email address?
Nishant Kumar - Pmp® Csm® Epgdbm's email address is ni****@****pro.com
What schools did Nishant Kumar - Pmp® Csm® Epgdbm attend?
Nishant Kumar - Pmp® Csm® Epgdbm attended Symbiosis Institute Of Management Studies, Visvesvaraya Technological University, St.patricks School.
What skills is Nishant Kumar - Pmp® Csm® Epgdbm known for?
Nishant Kumar - Pmp® Csm® Epgdbm has skills like Statements Of Work, Linux, Sdlc, C, Agile Project Management, Debugging, Perl, Escalations Management, Jira, Customer Satisfaction, Telecommunications, Ip.
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