Nishant Malik Email & Phone Number

Kitchener, On, Ca

Kitchener, Ontario, Canada

• Provide strategic leadership to the technical program management team, ensuring the successful delivery of multiple complex programs and initiatives. Highlights include New Mobile App launch, Search Optimization, Application Processing Automation, customized scores/metrics on dashboards for end customers for better decision-making using AI data models.• Work closely with executive leadership to define and prioritize the strategic Product roadmap.• Collaborate with cross-functional teams to define program scope, goals, plan, timelines, and deliverables, and established program governance and ensured adherence to policies, procedures, and standards.• Ensure effective communication and collaboration across all program stakeholders, including engineering teams, product management, business units, customers and vendors.• Identify and manage program risks, issues, and dependencies, and develop mitigation plans to address them.• Define and implement program metrics and performance indicators, and report on program progress and status to executive management.• Identify opportunities for continuous improvement and drive the adoption of best practices in program management and software development methodologies.

Toronto, Ontario, Canada

• Managed and successfully delivered large programs on-time, within budget, and to high-quality standards like implementation of Multi Factor Authentication, data compliance and security, tax slips and member statements change to support teams, report progress, and influence positive outcomes for key stakeholders.• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.• Assess and plan Change Management process and represent weekly Change Advisory Board (CAB) meeting and facilitated stakeholder analysis & impact assessment.• Administered program, keeping risk low by proactively examining processes and related documentation.• Developed and maintained relationships with stakeholders, ensuring alignment and communication throughout the project lifecycle.• Defined program metrics and performance indicators, and reported on program progress and status to executive management.• Lead the implementation of a new agile methodology, resulting in increased efficiency and productivity.

India

• Managed and technically led projects and initiatives, which includes new product launches, product setup, enhancements for EXL's LifePRO desktop application (Insurance policy admin system).• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.• Did data analysis to create dashboards to reflect the features, which end users want.• Managed program risks, issues, and dependencies, and developed mitigation plans to address them.• Developed and maintained strong relationships with key stakeholders, including customers, partners, and vendors.• Led the development and launch of a new products, collaborating with cross-functional teams including design, engineering, and quality assurance.• Establish and enforce agile methodologies and best practices, promoting efficient project execution and enhancing team productivity.

Noida Area, India

• Worked on CSC's Wealth Management Accelerator (WMA) insurance desktop application base team to enhance its features and add more functionality to support new products.• Focused on project objectives, gathered requirements, created WBS, Milestone, critical path, project schedule, budget, baselines, and deliverables in support of business goals.• Managed project communication and reporting for planned versus actual figures, Cost & Schedule Performance Indexes, future projections, and expectations.• Leveraged agile methodologies to manage program delivery, including sprint planning, backlog grooming, and daily stand-ups.

Bangalore Area, India

• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.• Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.

Bangalore Area, India

• Effectively coded software changes and alterations based on specific design changes.• Added features for both desktop and online applications.• Delivered unit-tested systems with required characteristics and within customer-prescribed timeframes.

Bachelor Of Engineering (B.E.), Electronics And Communication Engineering

Education record