Nisha Patel, Ph.D. Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

★ Align futuristic vision to data, analytics, AI/ML, and engineering practice and enable high-quality enterprise products, platforms, systems, and services that are highly extensible, reliable, secure, and performant at scale ★ Build architecture practice and lead architecture group through strategy, planning, adoption, and execution of the architectural vision across all enterprise technology domains, applications, infrastructure, security, data, and AI/ML ★ Enable SAFe agile practice with more than 500 dedicated resources to transform digital platforms, including intelligent optimization (AI/ML/RPA), consumer, clinical, service, digital foundation, and unified data fabric to create a competitive advantage for the businessSelected Data, Analytics, Artificial Intelligence, and Machine Learning Results:★ Championed data and analytics value creation to derive insights from data to inform business strategy and build the critical foundations of a data-driven enterprise ★ Implemented AI and ML automation to predict patient outcomes and optimize clinical operations in pathology, radiology, and ambulatory services utilizing electronic health records, medical imaging, genomic research, claims data, mobile devices, and embedded sensor dataSelected Architecture and Engineering Results:★ Consolidated MSK's major applications onto platforms to maximize connectivity★ Led launch of state-of-the-art telemedicine solution and implemented 20x more and better virtual care with 99% patient satisfaction. Televisits now account for half of all outpatient visits, with patients rating such care an average of 4.8 stars out of 5★ Deployed products and solutions for a digital front door, care at home through the Internet of Things, high-risk surveillance, and a global ID for all patients★ Launched MSK Direct — a solution to both maintaining the institution's research capacity and strengthening its market position

Parsippany, New Jersey, Us

★ Was promoted to this role to lead data and analytics, architecture, engineering, and integration and manage 60+ directors, senior managers, senior architects, user experience (UX) designers, and senior analyst developers★ Led data and analytics group to provide vision and strategy for governance, quality, vendor relationships, and enterprise information management (EIM) program★ Founded architecture practice and led architecture group to enable market-leading, cloud-first, Internet of Things (IoT) focused, integration-driven, and microservices-based architecture★ Led engineering group and managed 200+ applications, including ERP, CRM, Software as a Service (SaaS), cloud, COTS, mobile, customer-facing, data analytics, and AI/ML solutionsSelected Results:★ Led four mergers and acquisitions, including a merger of one of the largest competitors with $1B annual revenue in 90 days★ Oversaw B2B, B2C, and eCommerce implementations for critical customers such as Home Depot and Lowes generating $200 million in first-year sales and acquiring new accounts, customer retention, and loyalty ★ Led IT efforts to launch GAF Energy, Hawk Logistics, Standard Industries, and European companies; generated $5 million in revenue growth in the first year by implementing digital products in support of the untapped niche growth-market segments★ Spearheaded launch of SAP Ariba portal for all vendors to automate procure-to-pay and record-to-report processes, implementing 30% of total vendor spend, including top eight vendors in the first three months ★ Migrated from multiple sets of applications for all business units in North America into a single instance of applications, including ERP, resulting in a 30% reduction in production support★ Revitalized contractor zone portal, including all marketing functions, to deepen contractor engagements and retention, resulting in 50% more speed and 20% more daily web traffic

Parsippany, New Jersey, Us

★ Was promoted to this role to lead architecture, data, and engineering groups and manage 40+ senior managers, senior architects, and senior analyst developers ★ Managed 200+ applications starting from vision, strategy, scope, design, user experience (UX), development, implementation, modernization, maintenance, support, and customer satisfaction★ Led implementation of Automated Regression Testing, Test-Driven Development (TDD), Behavior-Driven Development (BDD), and Acceptance Test-Driven Development (ATDD)★ Established Architecture Review Board (ARB), Innovation Center of Excellence (ICE), and project advisory board ★ Collaborated with HR and created a dual career path with technology and management tracks Selected Results:★ Championed automatic order processing initiative, converted 60% of orders to electronic processing, increased the speed by 50%, and realized first-year annual savings of $1M in repurposing customer care resources★ Drove CRM strategy to automate marketing-to-lead processes for indirect contractors with the industry-first outreach program, increasing activation rates by 35%

Parsippany, New Jersey, Us

★ Was promoted to this role to lead 15+ senior development leads and senior analyst developers with responsibility for application development and production support for all applications, including ERP★ Developed and maintained applications that meet functional and performance requirements by evaluating business needs and analyzing requirements. Selected Results:★ Partnered with offshore vendors to outsource a portion of the organization to reduce development costs and increase productivity.★ Implemented rigorous development and testing processes decreasing software defects by 20%

Executive Masters Of Science In Technology Management

Ph.D. In Information Systems And Data Science