Nisha Susan Rajan Email & Phone Number
@mphasis.com
LinkedIn matched
Who is Nisha Susan Rajan? Overview
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Nisha Susan Rajan is listed as Senior Manager of Customer Experience/ORM Head at Junglee Games at Junglee Games, a company with 367 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at mphasis.com and a matched LinkedIn profile for Nisha Susan Rajan.
Nisha Susan Rajan previously worked as Senior Manager Customer Experience at Junglee Games and Manager of Customer Experience at Junglee Games. Nisha Susan Rajan holds Epgdm, Information System from Alliance University Business School.
Email format at Junglee Games
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AeroLeads found 1 current-domain work email signal for Nisha Susan Rajan. Compare company email patterns before reaching out.
About Nisha Susan Rajan
Experienced Manager with a demonstrated history of working in the outsourcing/offshoring industry. Strong in information technology professional with a Master of Computer Applications (MCA) and MBA focused in Data Mining and Oracle from Karunya University.
Listed skills include Java, Sql, C, C++, and 12 others.
Nisha Susan Rajan's current company
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Nisha Susan Rajan work experience
A career timeline built from the work history available for this profile.
Manager Of Customer Experience
Manager
Manager
Assistant Operations Manager
- Handle 6 Team leaders and 90+ advisors
- Part of capacity planning and preparing weekly schedules for the team leaders and advisors
- Involve in advisor development from recruiting to certification and handing over to production
- Monitor the performance of the span
- Monitor Service Level for the Floor
- Fix target with the client and work with Team leaders and advisors to achieve it
Assistant Operations Manager
Team Lead
- Handle customer escalations directly for immediate resolution updates
- Preparing daily workloads for staff & co-ordinating the daily allocation of work
- Motivating the team to achieve high standards and KPI targets.
- Handling new client enquiries and acting as the face of the business.
- Dealing with and resolving problems and issues which arise.
- Working with the Field Operations team to resolve customer complaints effectively.
Subject Matter Expert
- Subject Matter Expert March ’15 to August ’15
- Provide Technical support for a team with the TL
- Monitor the scores for advisors and give feedback to improve
- Handle escalationsSenior Technical Support Officer L3
- Network Troubleshooting & Email Configuration
- Assigning engineer visit if required
Network Admin
- Project Clientelle: AT & TService Delivery Consultant
- Troubleshooting for Networking Issues
- System Optimization
- Virus Removal
- Configuration of wireless connection in different devices
Senior Technical Officer
- Project Clientelle: British TelecomsSenior Technical Support Officer
- Troubleshooting for Networking Issues (E.g.: Network Connectivity, Device Connectivity, etc.)
- Network Switch and router configuration
- Email Configuration E.g.: Microsoft Outlook, Mozilla Thunderbird, Windows Livemail
- Check the line status for customers and assign engineer visits if required
Colleagues at Junglee Games
Other employees you can reach at jungleegames.com. View company contacts for 367 employees →
Divya Singh
Colleague at Junglee Games
Bengaluru, Karnataka, India, India
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DB
Deepak Bisht
Colleague at Junglee Games
West Delhi, Delhi, India, India
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NY
Naveen Yadav
Colleague at Junglee Games
Bengaluru, Karnataka, India, India
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AG
Aayush Gupta
Colleague at Junglee Games
New Delhi, Delhi, India, India
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NS
Nitika Srinivas
Colleague at Junglee Games
Gurugram, Haryana, India, India
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VT
Vicky Thakur
Colleague at Junglee Games
Delhi, India, India
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PP
Pragna Pal
Colleague at Junglee Games
Bengaluru, Karnataka, India, India
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AA
Animes Ashis Kumar
Colleague at Junglee Games
Bengaluru, Karnataka, India, India
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NJ
Nehil Jain
Colleague at Junglee Games
Delhi, India, India
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WG
Writuparna Gupta
Colleague at Junglee Games
India, India
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Nisha Susan Rajan education
Epgdm, Information System
Master Of Computer Applications - Mca, Computer Science
Master Of Computer Applications (Mca), Data Mining And Oracle
B Sc, Maths
+2, Computer Science
Frequently asked questions about Nisha Susan Rajan
Quick answers generated from the profile data available on this page.
What company does Nisha Susan Rajan work for?
Nisha Susan Rajan works for Junglee Games.
What is Nisha Susan Rajan's role at Junglee Games?
Nisha Susan Rajan is listed as Senior Manager of Customer Experience/ORM Head at Junglee Games at Junglee Games.
What is Nisha Susan Rajan's email address?
AeroLeads has found 1 work email signal at @mphasis.com for Nisha Susan Rajan at Junglee Games.
Where is Nisha Susan Rajan based?
Nisha Susan Rajan is based in Bengaluru, Karnataka, India while working with Junglee Games.
What companies has Nisha Susan Rajan worked for?
Nisha Susan Rajan has worked for Junglee Games, Bounce, Hgs - Hinduja Global Solutions, Mphasis, and Sutherland Global Services.
Who are Nisha Susan Rajan's colleagues at Junglee Games?
Nisha Susan Rajan's colleagues at Junglee Games include Divya Singh, Deepak Bisht, Naveen Yadav, Aayush Gupta, and Nitika Srinivas.
How can I contact Nisha Susan Rajan?
You can use AeroLeads to view verified contact signals for Nisha Susan Rajan at Junglee Games, including work email, phone, and LinkedIn data when available.
What schools did Nisha Susan Rajan attend?
Nisha Susan Rajan holds Epgdm, Information System from Alliance University Business School.
What skills is Nisha Susan Rajan known for?
Nisha Susan Rajan is listed with skills including Java, Sql, C, C++, Javascript, Xml, Html, and C#.
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