Nishat Afrin Email & Phone Number

Toronto, Ontario, Canada

• Energy Conservation Planning: Developed the 2024 Energy Conservation and Demand Management Plan (ECDMP) for two municipalities, ensuring compliance with Ontario Regulation 25/23• Data Analysis and Benchmarking: Conducted comprehensive analysis of utility bills for 43 municipal buildings to assess energy consumption and GHG emissions reduction achievements over the past five years. Benchmarked facilities using Portfolio Manager and median Broader Public Sector (BPS) data. Established targets for energy savings and GHG emissions reduction for the next five years and proposed new energy conservation measures (ECMs) to achieve these targets• Market Research and Studies: Conducted market research, stakeholder engagement, data analysis, and jurisdictional scanning for the non-lighting measures pricing study, updating IESO’s substantiation sheet and Cost Effectiveness (CE) Tool• Program and Outreach Management: Provided outreach, application assistance, site visits, and QA/QC services for IESO’s Retrofit program. Led BC Hydro’s Business Energy Advisor (BEA) program, performing energy assessments for small businesses in Prince George• Technical Reviews and Verification: Reviews IEEP Projects, including baseline model setup, Measurement and Verification (M&V) plans, and cost-effectiveness calculations• Proposal writing: Prepares bids and proposal writing

Vaughan, Ontario, Canada

• Performed technical review of Retrofit projects including baseline setup, design and development of M&V (measurement and verification) plans for customers• Planned and managed contracts, procurement and operations of local programs

• Provided overall applications and customer support to IESO's province wide Save on Energy Commercial, Industrial and Residential initiatives• Motivated the operations team and succeeded in reaching the 2018 $13.3M Mid-Term Incentive (MTI) target • Developed and implemented strategies and plans which increased project approvals by 25% in 2018 compared to 2017, with reduced staff• Supervised, coached, and managed performance of 9 staff in conducting effective customer communications, understanding of CDM program rules and data analysis for reporting and tracking purposes • Assisted with the hiring of union and non-union CDM staff by liaising with contacts to identify candidates and participated in screening, interviewing, and selecting them• Managed the project to transfer customer data to new CRM system during the merger of four utilities• Resolved escalated customer enquiries and complaints in a timely and efficient manner

Mississauga, Ontario, Canada

• Developed strategies with senior management to manage $5.1M Program Administrative Budget (PAB) in 2014/2015 to achieve $2.6M cost efficiency incentive (CEI) which included close interval control, improved forecasting and team participation to monitor spending • Administered 2016 Retrofit program budget of $8.7M under the CFF, achieving $0.6M profit under Pay-for-Performance (P4P) funding • Designed and implemented strategies for Retrofit P4P project closeouts which resulted in 20% increase in the forecasted energy savings and profit margin. • Reduced Retrofit project turnaround time by 33% in 2016 • Led the small business questionnaire project to gather market insight for both LDC (Local Distributor Company) and the IESO to develop a new cost-effective program. • Chaired Upstream program design subcommittee to review and provide approval of redesign of province wide incentive programs, in 2015• Prepared and submitted CDM plan for C&I programs which included completed CE (Cost Efficiency) tool and conservation achievable potential study report• Prepared and submitted P4P monthly reports and reconciled P4P quarterly reports to IESO’s verified reports for revenue and expense tracking towards budget and updated forecasts• Oversaw the preparation of performance tracking reports and provided monthly updates to Sr. Management • Represented LDC at Business Working Group (BWG), IESO and other LDC subcommittees to recommend enhancement of existing provincial programs and approval of new programs • Developed business cases, prepared RFP documents and procured services to effectively deliver programs • Led functional requirements gathering, analysis and UAT (user acceptance testing) during the development and upgrade of CRM system• Prepared and delivered information sessions on IESO’s CDM program to customers• Analyzed the Retrofit program data to establish new P4P rate which was adopted as the provincial rate

Toronto, Ontario, Canada

• Supervised CDM Industrial programs including application process, operations and reporting• Managed conservation fund pilot program and business case submissions to the IESO for approval• Collaborated in the design of the MURB -DR (Multi Residential Demand Response) pilot program

Toronto, Canada Area

• Supervised the Save on Energy CDM C&I program operations including application support, internal and external technical reviews, site visits and project closeout processes

Toronto, Ontario, Canada

• Reviewed and approved over 200 energy assessments for commercial customers with facilities greater than 25000 square feet within the Toronto area• Managed the CDM program application review, closeout processes and supported the strategic wind down

Masters, Mechanical Engineering

Bachelors, Mechanical Engineering