Nishat K. Email and Phone Number

• Conducted client assessments to determine their insurance needs and recommended appropriate policies to meet those needs.• Maintained a portfolio of 300+ clients with an 84% retention rate through consistent communication and exceptional customer service.• Educated clients on various insurance products and coverage options, resulting in a 53% increase in cross-selling and up-selling opportunities.• Developed and implemented sales strategies that resulted in a 25% increase in sales revenue within the first quarter.• Collaborated with underwriters and claims adjusters to ensure timely and accurate resolution of client claims, resulting in an 82% customer satisfaction rating.• Maintained accurate records and documentation of 100+ client interactions, policy changes, and sales activities per month.

Review past due debts of various clients.Use my financial expertise to analyze the debts.Determine the best course of correction by reviewing the contract between the bank and the debtor, as well as the current value of the security. Also consider the financial circumstances of the debtors and their willingness to pay what is owed.Create solutions that are in the best interest of the bank and borrowers.Assist homeowners to stay in their houses or at least protect their credit ratings from foreclosure.Help the homeowners to better understand the programs and what is needed. Help in discussing various loss mitigation products available for borrowers in order to escalate foreclosure;Collects, manages, and interprets financial data to the borrowersCollects trial payments through speed pay.Inform the borrowers about their loan modification.