Nishat Khan Email & Phone Number

Rochester, NY, US

Led a diverse team of processing and call center agents Managed scheduling, payroll, quality assurance, training, and onboarding. Trained in Medicaid processing eligibility and determining coverage. Created efficiencies for incumbent staff at Maine DHHS.

Co-managing the Finger Lakes remote COVID-19 response as a member of the leadership team, managing the 1,500 personnel at the Contact Tracing InitiativeCommunicating and working directly with nine Local Health Departments to create, distribute, and implement COVID-19 guidelines at the local level for a total of 1.1 million residents in all.

Rochester, New York Metropolitan Area

Rochester, New York Area

During this tenure, I established the company, developed short- and long-term business and financial plans/strategies, and provided robust P&L management expertise. I led overall organizational operations as well as resources and catalyzed business growth. I expertly provided operational leadership and aligned day-to-day business activities to greater.

Rochester, New York

I was recognized as the "Lean Practitioner" for the department, analyzing information and delivering valuable insights. I ensured accurate analysis, interpretation, and dissemination of data and reports for the department. I also aligned all resources and simultaneously managed more than five projects. Following are some of my contributions during the.

• Created spreadsheets along with databases to improve personnel management and client reports.
• Pinpointed inaccuracies leading to a simplified billing process.
• Managed personnel agendas, client meetings and presentations while helping create an environment that assured optimuom patient care.
• Created and executed a marketing campaign.
• Recognized by verbal and written reviews three years in a row for high-quality work, attention to detail, organizational strengths and exceptional customer service.
• Assisted therapists with quality patient care when necessary

• Advocated physical, emotional, and psychological health by offering hope, help, and healing for individuals and families.
• Volunteered to help members of the community by offering guidance in the matters of marital discord, teenage suicide and physical abuse.
• Fostered high-quality comprehensive health care to individuals and families in need.
• Worked closely with social workers and clinical psychologists to improve the overall health of the community.
• Helped reduce further damage to emotional health by detecting and intervening in the preliminary phases.
• Oversaw parental visits to ensure safety and security of children.Implemented art therapy during counseling sessions with children.

Des Plaines, IL

• Provided quality individualized care to patients in order to reduce pain and improve or restore mobility.
• Helped patients follow treatment plans provided by the therapists so they may return to their optimal health without risking additional injuries.
• Worked with various machines including ultrasound, electrical stimulation and traction to help patients’ recovery progress.
• Received promotion within a year to senior aide.
• Trained new aides on exercises and employee duties.
• Assisted in proper scheduling for junior aides.

Master Of Science (M.S.), Business Administration

Bachelor Of Arts (B.A.), Psychology

Associates Of Science, Biology

Medical Terminology Chemistry

Education record

Lean Black Belt

Master Of Science - Ms, Medical Management

Bachelor Of Arts - Ba, Psychology