As a Sr Consultant at 24-7 Intouch, I leverage my customer service management skills and my food technology degree to provide innovative and tailored solutions for online gaming clients. I have over two years of experience in the gaming industry, having previously worked as a Seller Support Associate at Amazon, where I handled customer queries, complaints, and feedback for the Amazon Games platform. I am passionate about enhancing the customer experience and satisfaction for gamers, and I enjoy collaborating with diverse and talented teams to deliver high-quality and cost-effective results. I have also developed skills in gaming analytics, online community management, and user retention strategies. I graduated from St. Aloysius College in 2020 with a bachelor of vocational degree in food technology and processing, which gave me a solid foundation in food science, quality control, and product development. I am always eager to learn new skills and explore new opportunities in the gaming and food sectors.