Training Supervisor
CurrentAs a Training Supervisor at Chanel Fashion for Blackbird Security Inc., I play a pivotal role in ensuring the ongoing success of our security services. My responsibilities encompass loss prevention, elite security training to new guards , and delivering exceptional client services. Responsibilities:Operational Support:Fully support the Management Team in the operational functions of various sites.Ensure superior quality of operational services and the well-being and preparedness of guards by understanding and enforcing company/client policies.Training and Compliance:Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.Ensure guards are following Post-Orders and adhering to company and client policies.Mentor guards to ensure high-quality services are being provided.Duty Management:Conduct regular duty shifts as part of my schedule.Ensure all staff understand how to complete and file regular site and duty reports accurately, professionally, and in a timely fashion.Leadership and Collaboration:Assume leadership and maintain positive working relationships with site guards.Safety and Security:Perform safety and security duties with the highest standards of professionalism and integrity.Complete incident reports and all required documentation for security purposes.Identify security violations/threats, diffuse volatile situations, and intervene accordingly, adhering to company policies.Respond to emergencies and escalate to law enforcement agencies as required.Inventory and Client Service:Maintain opening and closing inventory of display products at Chanel Fashion.Coordinate staff activities and provide solutions to customer problems.Through my role, I am dedicated to ensuring the security and satisfaction of our clients at Chanel Fashion and many other site, fostering a safe and professional environment, and leading my team to excel in their duties.