Nishith Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Role:• Experienced Business Change and Transformation Leader with expertise in Strategy Consulting, Change Management, and Project Management. • Developing Change Management and Service Adoption strategies for IT products and services across geographies. • Analysing and improving current products and services to drive better performance and end-user adoption. • Building strong client and stakeholder relationships based on trust and collaboration at a senior level. • Certified in Generative AI, Blockchain, Telecommunication, Consumer Product and Digital Transformation • Received participation certificate as one of the top 8 finalists for demonstrating innovative ideas and collaborative solutions in the Global ZIF Hackathon 2023

Bengaluru, Karnataka, India

Role:• Led Strategy Consulting engagements for a global telecom operator, focusing on market expansion and business transformation. • Business Change and Transformation Management for client’s products and services across geographies. • Designed and implemented solutions to address business challenges and improve operational efficiency. • Worked on AI Maturity Assessment Model implementation for the client and PCRF implementation for 5G architecture. • Appreciated by the client for designing and leading the implementation of a Product's Solution Design, resulting in better customer satisfaction.

New Delhi, Delhi, India

Role:• Explored markets, identified potential customers, and executed strategies to expand the customer base and generate revenue. • Planned and launched new products to stay ahead of the competition. • Managed existing portfolio of services implemented segmented offerings, and enhanced customer lifecycle management. • Drove new product and service opportunities through digital initiatives. • Recognized as the TTL Star for the launch of Magic Recharge functionality, resulting in a 15% revenue growth. • Recognized for contributing to Regulatory compliance of integrating Data Consent • Worked on implementation of eTOM frameworkx at Tata DoCoMo for merger with a major Telecom operator • Launched new initiatives - Good morning, DoCoMo: a loyalty program, Magic recharge products based on Casino model, Redirection function and WhatsApp Vernacular campaign.

Lucknow

Role: • Managed open market and segmented products for Internet and Value-Added Services. • Explored markets, identified potential customers, and executed activities to expand the customer base and increase revenues. • Worked on implementing IRIS Framework (Campaign Management tool) for mobile internet and Value-Added Services • Revamped the digital advertising campaign for Gaming and WAP Products • Recognized for achieving 18% revenue growth in Dialler Tone Services. Runner up for the revenue contest.

Bangalore

Role: • Managed end-to-end project execution activities, including planning, scheduling, tracking, and reporting. • Collaborated with Corporate Business, Circle Account, Product, and Technical Teams to understand client requirements. • Led the implementation of products with 360-degree approach for customer acquisition & content delivery • Managed the migration of Billing System to SDP platform (by IBM) • Received the Rising Star of the Year Award for all-round performance and increased turnaround revenue by 60% through re-engineering the architecture and solution design.

Mumbai

Worked as an intern at Jigsee Inc, in Launching and Advertising Strategies for services on Mobile Video Platform.Key deliverables included:• Survey on Mobile Usage Pattern in India• Suggestions on the Demo Version and Usability Study for Home Screen Analysis• Conducted focus group studies on usability & features of Jigsee application• Participated in Beta Testing Program for the Jigsee’s application, conducted field & Online survey of Users• Formulated Advertising Strategies on Mobile Video Platform

Master Of Business Administration (Mba), Marketing And Finance, First Class

Activities and Societies: Chief Coordinator of Academics Committee Volunteered for Sparsh CommitteeMarketing & Finance Management

Bachelor Of Engineering (B.E.), Electronics Engineering, First Class

Activities and Societies: Manager, Voice ClubElectronis Engineering