Nishith Kumar Email & Phone Number

Bengaluru, Karnataka, India

• Role:
• Experienced Business Change and Transformation Leader with expertise in Strategy Consulting, Change Management, and Project Management.
• Developing Change Management and Service Adoption strategies for IT products and services across geographies.
• Analysing and improving current products and services to drive better performance and end-user adoption.
• Building strong client and stakeholder relationships based on trust and collaboration at a senior level.
• Certified in Generative AI, Blockchain, Telecommunication, Consumer Product and Digital Transformation

Bengaluru, Karnataka, India

• Role:
• Led Strategy Consulting engagements for a global telecom operator, focusing on market expansion and business transformation.
• Business Change and Transformation Management for client’s products and services across geographies.
• Designed and implemented solutions to address business challenges and improve operational efficiency.
• Worked on AI Maturity Assessment Model implementation for the client and PCRF implementation for 5G architecture.
• Appreciated by the client for designing and leading the implementation of a Product's Solution Design, resulting in better customer satisfaction.

New Delhi, Delhi, India

• Role:
• Explored markets, identified potential customers, and executed strategies to expand the customer base and generate revenue.
• Planned and launched new products to stay ahead of the competition.
• Managed existing portfolio of services implemented segmented offerings, and enhanced customer lifecycle management.
• Drove new product and service opportunities through digital initiatives.
• Recognized as the TTL Star for the launch of Magic Recharge functionality, resulting in a 15% revenue growth.

Lucknow

• Role:
• Managed open market and segmented products for Internet and Value-Added Services.
• Explored markets, identified potential customers, and executed activities to expand the customer base and increase revenues.
• Worked on implementing IRIS Framework (Campaign Management tool) for mobile internet and Value-Added Services
• Revamped the digital advertising campaign for Gaming and WAP Products
• Recognized for achieving 18% revenue growth in Dialler Tone Services. Runner up for the revenue contest.

Bangalore

• Role:
• Managed end-to-end project execution activities, including planning, scheduling, tracking, and reporting.
• Collaborated with Corporate Business, Circle Account, Product, and Technical Teams to understand client requirements.
• Led the implementation of products with 360-degree approach for customer acquisition & content delivery
• Managed the migration of Billing System to SDP platform (by IBM)
• Received the Rising Star of the Year Award for all-round performance and increased turnaround revenue by 60% through re-engineering the architecture and solution design.

Mumbai

• Worked as an intern at Jigsee Inc, in Launching and Advertising Strategies for services on Mobile Video Platform.Key deliverables included:
• Survey on Mobile Usage Pattern in India
• Suggestions on the Demo Version and Usability Study for Home Screen Analysis
• Conducted focus group studies on usability & features of Jigsee application
• Participated in Beta Testing Program for the Jigsee’s application, conducted field & Online survey of Users
• Formulated Advertising Strategies on Mobile Video Platform

Master Of Business Administration (Mba), Marketing And Finance, First Class

Activities and Societies: Chief Coordinator of Academics Committee Volunteered for Sparsh CommitteeMarketing & Finance Management

Bachelor Of Engineering (B.E.), Electronics Engineering, First Class

Activities and Societies: Manager, Voice ClubElectronis Engineering