• Supports process improvements and development of business intelligence• Streamlined various reports and process on Power BI which support daily and monthly operations within the P&A (Parts and After Market) division, resulting in a reduction of daily reports• Developed standardized and ad hoc reports utilizing customer relational database systems (SAP) and Salesforce.• Developed a pricing analysis dashboard by implementing the pricing elasticity model for forecasting prices and web scraping to compare market prices. • Combined multiple data sources (SAP, Salesforce & Google Analytics) to create a working data model for analysis

Prepared a detailed business plan along with the other two founders.Designed services based on market surveyDetermined the most viable pricing for the services provided at the spa, based on the market and expenses.Created a detailed expense report (including fixed and recurring expenses) to determine weekly and monthly sales goals that are profitable for the business.Developed marketing schemes based on customer feedback and mapped it back to the profits.Studied responses to all the marketing strategies to determine the best approach and work on improvements.

Worked as a part of Production Support and Development Team for Oracle Business Intelligence Enterprise Edition based ApplicationMonitored Application related Maintenance activities and worked on debugging production issues Worked on developing changes to the application as a part of business requirement