Step Student (Clerk)
Current• Efficiently managed day-to-day office operations, including data entry, document preparation, and filing to support departmental needs.• Provided courteous and professional assistance to tenants and clients, resolving inquiries in person, over the phone, and via email.• Maintained accurate and organized records for housing applications, lease agreements, and departmental correspondence, ensuring compliance with data protection policies.• Skilled in posting and indexing invoices accurately into the HOMS, ensuring timely payment and compliance with financial policies.• Accurately documented work order details in HOMS, maintaining organized and up-to-date records for operational tracking.• Managed financial records by creating and processing chargebacks, generating invoices, and ensuring accurate documentation to support budgeting and expense tracking.• Collaborated with maintenance teams and contractors to create, assign, and process work orders, ensuring timely completion and efficient service delivery, which contributed to smooth housing operations and improved maintenance workflows.
