• Manage and maintain the CRM system, ensuring data accuracy and completeness• Collaborate with IT to implement system enhancements and address issues• Keeping data up to date using pipeline cleaning process through Salesforce • Modifying standard object in Salesforce based on project requirement• Lead Management in Salesforce• Daily update of Every Opportunity in Salesforce• Oversee and manage sales tools, software, SAP and CRM systems• Provide training and support to the sales team on the effective use of technology• Preparing the productivity reports of Sales team in Microsoft Excel• Analyze sales data to provide insights into performance, trends, and opportunities• Generate regular reports on key performance indicators (KPIs) to aid decision-making• Collaborate with sales leaders to set realistic targets and goals.• Co-ordinate with International Sales team for Quotation update• Preparing hardware Quotation • Interact with Customer to know their Requirement & prepare plan according to their requirements.• Document and update sales processes, workflows, and best practices• Ensure that sales team members have access to accurate and up to date documentation• Address operational issues and challenges that may arise in the sales process• Collaborate with relevant stakeholders to resolve problems promptly• Identifying vendors in top-tier cities whose profile aligns with ours for business expansion.

Working as Sales Admin in KONE Elevator. * Handling Technical Sales* maintaining Customer Relationship CRM* Supporting front Line team on Technical And Commercial Issues. * SAP WORKING * coordination with HO and Branch office on ptoduct pricing .* Project Working * Key account Handling * Imported product working on Commercial and Technical part.* Handling Online Tools for Sales. * Admin Work - Office Cultural Team & Safety Team