• Taking down customer's prerequisites • Charting out plan of action • Assigning undertakings to teams• Deciding on targets and impetuses • Measuring execution utilizing CRM (Close.io) • Maintaining correspondence with Client • Performing all HR capacities

• Assess and anticipate human resources-related needs.• Write contracts for promotions, transfers, and new hires in collaboration with department management.• Identify training needs and create or procure professional development curriculum.• Monitor training programs to ensure that training objectives are met.• Provide input on workforce and succession planning as well as plans business unit restructuring.• Develop and nurture partnerships through human resources to bridge the divide between management and employees.• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.• Conduct weekly meetings to check in with each business unit.• Consult regularly with management and provide guidance when appropriate.• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions.• Analyze data trends and metrics to inform business decisions.• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.• Find ways to build morale, improve workplace relationships, and boost productivity and retention.• Interpret human resources policy to company management.

• Man-Power Planning: As an ongoing process this involves chalking out the Manpower plan for all departments in consultation with functional heads and identifying the organization's need of man power in different departments with respect to requisite competencies and budget available. • Recruitment: Instrumental in designing and implementing the entire recruitment process which includes short listing applications, conducting interviews and selecting the candidates on the basis of interview assessment. The process also includes dealing with various types of recruitment sources such as Newspapers, Job Portals. • Training: Induction of the new joining in the organization. Drawing up the training schedule, preparing training modules and imparting training for soft skills for different category of employees. • HR policy: Designing and implementing HR policies in consultation with the management and periodic review of the same. • Performance Appraisal: Designing and implementing Performance Appraisal process. • Compensation: Working out and revising compensation package for all categories of employees. • Communication: Conducting open houses and leading the HR effort towards motivation, team building, service excellence and career planning. • Attendance: Supervising the attendance management process and management thereof for smooth salary disbursal. • Welfare: Responsible for organizing various events and occasions which are aimed towards increasing employee motivation and integration. • Team Management: Ensuring staff members in HR Department work towards the department's goal fulfilling their individual roles by constant supervision & team work. • Personnel Management/Documentation: Preparation of all the documentation according to the norms and procedure of the company. Conducting Exit interview and completing the other exit formalities. Maintenance & correction of Personnel records.