Nisith has over 2 decades of proven experience and successful record in IMS Practice handling cross-functional responsibilities. Nisith believes in & has high focus on integrity and core values. KEY STRENGTH’S•LEADERSHIP: Good Business and People leader – Visionary, Strategist, Scaled-up Business, Groomed young leaders, & Transformed Business units.•SERVICE DELIVERY: Exceptional strength in handling large portfolio including Global clients with key focus on Service maturity, CSAT, Margins and growth.•INNOVATION: Proven track record in building solutions/services in line with the changing market place•STRATEGIC INITIATIVES (ideation to roll-out) well within budget and timeline by effectively collaborate across the line. Specialized in ‘IT Infrastructure and Service operation’ and Organization Quality initiatives like ISO 20K in multiple delivery centers spanning multiple clients •ASPIRATION: Extremely passionate to take on a challenging role to Transform IT Infrastructure services with Innovative Solutions/Practices.•STRATERGIC PLANNING : Turned around underperforming portfolio through process automations and delivery improvement •CAPABILITY DEVELOPMENT: Have Experience in leading and developing key Capability Initiatives; have successfully led globally - IT Service Management and Network Practices.•DELIVERY EXCELLENCE: Turned around operational performance through the use of Quality, Training and Development. Have experience in running delivery excellence organization and have Lead external audits as “ Management Representative” •FINANCIALS AND DEAL ECONOMICS: Have Managed multimillion $ deals in the global market place, has very good understanding of ODE, driving margin and operating income.•RELATIONSHIP MANAGEMENT: Have solid working relationship with clients executives based on mutual trust and believe that “people are key” in every business.